Table A1

Capabilities in the preprocurement phase

CapabilityBuyerSupplier
OperationalUnderstanding the current situation and the need (BDI3, BDI4, BDI5, BMA4, BMA5, BSP1, BSP2)
Ability to define objectives and targeted outcomes (BDI1, BDI2, BDI3, BDI4, BDI5, BMA1, BMA2, BMA3, BMA4, BMA5, BMA6, BSP1, BSP2)
Ability to define metrics (BDI1, BDI2, BDI3, BDI4, BDI5, BMA1, BMA2, BMA3, BMA4, BMA5, BMA6, BSP1, BSP2)
Ability to market dialogue with the selected suppliers (BDI5, BMA1, BMA2, BMA3, MBA6, BSP1)
Understanding the customer need (SMA1, SDI1, SDI2, SDI3, SMA2, SDI4)
Ability to define value/benefit (SDI2, SDI3, SMA2)
Ability to define the objective and solution (SMA1, SDI2, SDI3, SMA2, SMA3, SDI4)
Ability to define metrics (SDI2)
Ability to open dialogue between supplier and customer (SMA1, SDI1, SDI2, SDI3, SMA2, SMA3, SDI4)
Dynamic, sensingSensing supplier markets and offerings (BMA1, BMA2, BDI1, BDI2, BDI3, BDI4, BDI5, BMA4, BMA5, BMA6, BSP1, BSP2)
Sensing end user needs (BDI1, BDI2, BDI4, BDI5, BMA1, BMA2, BMA3, BMA4, BMA5, BSP1)
Ability to use previous contract period information (BDI1, BDI3, BDI4, BDI5, BMA3)
Sensing global and local trends (e.g. sustainability) (SMA1, SDI1, SDI2, SDI3)
Sensing customer needs (SMA1, SDI1, SDI2, SDI3, SMA2)
Ability to use information provided by customers (SDI1)
Dynamic, seizingAbility to co-create solutions (BDI1, BDI2, BDI3, BDI4, BMA5, BSP1)
Ability to cross-functional interaction within own organization to seize opportunities (BDI1, BDI3, BDI4, BDI5, BMA2, BMA3, BMA4, BSP1)
Proposing and promoting options and alternative approaches within own organization (BMA1, BDI3, BMA6)
Ability to agile development/co-creation of solutions (SMA1, SDI1, SDI2, SDI3, SMA2, SMA3, SDI4)
Ability to cross-functional interaction within own organization to seize opportunities (SDI2)
Ability to propose alternative solutions (SMA1, SMA3)
Dynamic, transformingReconfiguring expert network and forms of cooperation to meet future needs (BDI1, BMA1, BMA2, BMA3, BDI3, BDI5, BMA4, BMA5, BSP1)
Ability to engage all actors (BDI5, BMA5)
Ability to challenge own assumptions and practices (BDI2, BDI5, BSP2)
Adopting co-creation mindset in the organization (BDI1)
Reconfiguring models of cooperation (e.g. workshops, surveys) to enable sensing (SMA1, SDI3)
Ability to engage/involve customer and other actors (SMA1, SDI2)
Ability to challenge customers’ old habits and practices (SDI3)
Adopting agile development/co-creation in the organization (SMA1, SDI1, SMA3)

Source:

Authors’ own work

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