Table 1

Respondents' information

InformationCategoriesNo.%
The turnover of the companySmall (0–2 million)188.8%
Medium (2–10 million)13967.8%
Large (>10 million)4823.4%
No response0 
The main industry of the companyService10651.7%
Manufacturing9747.3%
No response21.0%
The company's main customer groupB2B (business-to-business)17283.9%
B2C (business-to-customer)2813.7%
No response52.4%

Source(s): Authors' own work

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