TableĀ 2

Coding framework

CodeSub-code
Reasons/advantagesEfficiency
Affordable workforce
Specialisation
Training effect
Standardisation
Improved documentation
Process optimisation
Relief of audit team
Improved communication with the client
Solving the problem finding junior staff
Attractive work for certain groups
High audit quality
Saving time during audits (fast close)
Better motivation amongst the audit team
Relief from the busy-season problem
Special advantages of foreign SSCs
ProblemsAdditional effort
Costs of additional quality controls
Coordination effort
Interface problem
Occupancy of SSCs
Quality deficiencies
Communication between the SSC and client
Training of junior staff
Lack of willingness to change
Coordination needs
Personal responsibility
Loss of time
Lack of proximity to the client
Special problems of foreign SSCs
Technological aspectsProportion of the audit volume
Size
Timing of the implementation
Future potential
Localisation
Human resources
Non-Big 4
Quality assurance
Prior experience
Acceptance/disclosureThird parties
Client
Internally

Note(s): SSC: shared service centre

Source(s): Authors' own creation/work

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