Demographic characteristics of the sample
| Demographics | Frequency | Percentage % | |
|---|---|---|---|
| Gender | Male | 203 | 44.1 |
| Female | 257 | 55.9 | |
| Age | 18–24 | 113 | 24.6 |
| 25–29 | 145 | 31.6 | |
| 30–40 | 76 | 16.6 | |
| 41–59 | 56 | 12.2 | |
| 60+ | 69 | 15.0 | |
| Education | Below High School | 1 | 0.2 |
| High School | 154 | 33.9 | |
| Diploma/Certificate | 133 | 29.3 | |
| Bachelor’s Degree | 136 | 30.0 | |
| Postgraduate qualification | 30 | 6.6 | |
| Use of retailers’ chatbots during fashion shopping | More than once a week | 64 | 14.1 |
| At least once a week | 115 | 25.3 | |
| At least once in two weeks | 103 | 22.7 | |
| At least once a month | 124 | 27.3 | |
| Less than once a month | 48 | 10.6 |
| Demographics | Frequency | Percentage % | |
|---|---|---|---|
| Gender | Male | 203 | 44.1 |
| Female | 257 | 55.9 | |
| Age | 18–24 | 113 | 24.6 |
| 25–29 | 145 | 31.6 | |
| 30–40 | 76 | 16.6 | |
| 41–59 | 56 | 12.2 | |
| 60+ | 69 | 15.0 | |
| Education | Below High School | 1 | 0.2 |
| High School | 154 | 33.9 | |
| Diploma/Certificate | 133 | 29.3 | |
| Bachelor’s Degree | 136 | 30.0 | |
| Postgraduate qualification | 30 | 6.6 | |
| Use of retailers’ chatbots during fashion shopping | More than once a week | 64 | 14.1 |
| At least once a week | 115 | 25.3 | |
| At least once in two weeks | 103 | 22.7 | |
| At least once a month | 124 | 27.3 | |
| Less than once a month | 48 | 10.6 |
Source(s): Table by authors
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