Table 2 Complementary interviews... | Emerald Publishing

Table 2

Complementary interviews conducted by the authors, information aspects

Role	Age and sex	Number of years in company	Length of interview	Interview mode
Communication manager 1	46, female	19, TJAB	45 min	Phone
Communication manager 2	49, female	1, TJAB	45 min	Phone
Store manager	48, male	15, TJAB	45 min	Face-to-face
Store manager	57, male	18, TJAB and OnEl	45 min	Phone
Store salesman 1	44, male	5, TJAB	45 min	Phone
Store salesman 2	52, female	6, TJAB	45 min	Face-to-face
Store salesman 3	50, female	6, TJAB	45 min	Phone
Founder 1 of OnE1	52, male	12, OnE1	45 min	Face-to-face
Founder 2 of OnE1	62, male	12, OnE1	60 min	Face-to-face
Minority owner of OnE1	49, male	12, OnE1	50 min	Face-to-face

Role	Age and sex	Number of years in company	Length of interview	Interview mode
Communication manager 1	46, female	19, TJAB	45 min	Phone
Communication manager 2	49, female	1, TJAB	45 min	Phone
Store manager	48, male	15, TJAB	45 min	Face-to-face
Store manager	57, male	18, TJAB and OnEl	45 min	Phone
Store salesman 1	44, male	5, TJAB	45 min	Phone
Store salesman 2	52, female	6, TJAB	45 min	Face-to-face
Store salesman 3	50, female	6, TJAB	45 min	Phone
Founder 1 of OnE1	52, male	12, OnE1	45 min	Face-to-face
Founder 2 of OnE1	62, male	12, OnE1	60 min	Face-to-face
Minority owner of OnE1	49, male	12, OnE1	50 min	Face-to-face

Source(s): Authors own creation