Summary of (1) data-collection methods and (2) challenges at each of the three organisational levels during the implementation of the magnet hospital model
| Top management level | Production unit level | Clinic level |
|---|---|---|
| (1) Data collection methods | ||
|
| 17 interviews in one clinic:
|
| (2) Implementation challenges | ||
|
|
|
| Top management level | Production unit level | Clinic level |
|---|---|---|
| (1) | ||
5 observations of meetings 4 interviews with members of the project management team 6 document analyses | 6 interviews with HR practitioners 4 interviews with operations developers 9 observations of meetings 7 document analyses | 17 interviews in one clinic: 2 managers 13 nurses 2 assistant nurses |
| (2) | ||
Unclear mandate Fuzzy mission Resistance to change Time-limited assignment | Who is in charge of staffing? What way forward? Conflicting interpretations of the model Problem solution mismatch | Limited leeway Balancing reactive and proactive employee resourcing The blind spot in the model |
Source(s): Authors’ own work
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