Table 2

Confirmatory factor analysis

Construct and itemConvergent validityInternal consistency or reliability
Factor loadingAverage variance extractedCronbach's alphaComposite reliability
Co-creation experience: personalization (PN)0.6860.8670.867
PN1I co-create healthcare services0.832
PN2I customize healthcare services as per my requirements0.834
PN3I obtain patient-centric healthcare services through co-creation0.820
Co-creation experience: relative advantage (RA)0.5610.8600.864
RA1Co-creation enables me to receive better healthcare services0.690
RA2Co-creation enables me to receive more creative healthcare services0.834
RA3Co-creation enables me to receive more flexible healthcare services0.833
RA4Co-creation enables me to receive higher quality healthcare services0.750
RA5Co-creation enables me to receive healthcare services that better improves my health0.634
Co-creation engagement (EN)0.5350.8180.820
EN1I am attracted to co-creation in healthcare services0.663
EN2I learn about co-creation in healthcare services0.664
EN3I pay attention to co-creation in healthcare services0.824
EN4I spend time on co-creation in healthcare services0.774
Co-creation self-efficacy (SE)0.6020.8500.857
SE1I know how to manage my health through co-creation of healthcare services0.762
SE2I know the methods to prevent ill health through co-creation of healthcare services0.853
SE3I know how to self-care through co-creation of healthcare services0.824
SE4I know how to access health information through co-creation of healthcare services0.664
Value co-creation behavior: participation behavior (PB)0.7260.9390.940
PB4I actively communicate my needs and preferences to the healthcare professionals0.714
PB8I collaboratively engage with healthcare professionals to ensure my health concerns were addressed0.854
PB9I proactively share relevant information with the healthcare professionals to assist in my care0.894
PB10I constructively participate in discussions with healthcare professionals regarding my treatment0.903
PB11I consistently show respect and understanding during interactions with healthcare professionals0.904
PB12I consciously refrain from displaying any negative or aggressive behavior towards healthcare professionals0.842
Value co-creation behavior: citizenship behavior (CB) 0.6310.8710.872
CB1I speak positively about co-creation of healthcare services to others0.773
CB2I recommend co-creation of healthcare services to my acquaintances0.853
CB4I offer assistance to other patients when they sought to co-create healthcare services0.783
CB7I encourage other patients to co-create healthcare services0.773
Second-order construct   Model fit
Co-creation experience 0.5510.709χ2/df = 2.659, GFI = 0.939, AGFI = 0.920, CFI = 0.969, IFI = 0.969, NFI = 0.951, TLI = 0.964, RMSEA = 0.053
Personalization0.614  
Relative advantage0.544  
Value co-creation behavior 0.6960.887
Participation behavior0.900  
Citizenship behavior0.764  

Note(s): Nine items (six items from “value co-creation behavior: participation behavior” and three items from “value co-creation behavior: citizenship behavior”) with factor loadings below 0.70 were removed

Source(s): Authors' own compilation

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