Reconciling system dynamics and service ecosystem literature on self-adjustment
| Concepts in system dynamics Forrester (1961), (1969), Meadows (2008), Sterman (2000), (2001) | Concepts in service ecosystem literature | Description | Selected key references | Service ecosystem dynamics (this paper) |
|---|---|---|---|---|
| Self-organization | Self-adjustment | The service ecosystem’s ability “to arrange and rearrange its components without an external or other overall governance mechanism” enabled by its institutional arrangements | Vargo and Lusch (2018), p. 17 | Self-adjustment |
| “The process a service system performs to adapt to changing conditions to remain viable or improve its viability.” | Mele et al. (2023), p. 2 | |||
| Balancing (negative) feedback loops | Coordination | Coordination in self-adjustment process is dominated by balancing feedback loops, leading to stability and lack of change within the service ecosystem | Edvardsson et al. (2014), Tronvoll, (2017), Vargo and Lusch (2016) | Coordination |
| Reinforcing (positive) feedback loops | Adaptation | Adaptation in self-adjustment process is dominated by reinforcing feedback loops, leading to instability and change within the service ecosystem | Frow et al. (2019), Mele et al. (2023), Razmdoost et al. (2019), Vargo et al. (2023) | Adaptation |
| Concepts in system dynamics | Concepts in service ecosystem literature | Description | Selected key references | Service ecosystem dynamics (this paper) |
|---|---|---|---|---|
| Self-organization | Self-adjustment | The service ecosystem’s ability “to arrange and rearrange its components without an external or other overall governance mechanism” enabled by its institutional arrangements | Self-adjustment | |
| “The process a service system performs to adapt to changing conditions to remain viable or improve its viability.” | ||||
| Balancing (negative) feedback loops | Coordination | Coordination in self-adjustment process is dominated by balancing feedback loops, leading to stability and lack of change within the service ecosystem | Coordination | |
| Reinforcing (positive) feedback loops | Adaptation | Adaptation in self-adjustment process is dominated by reinforcing feedback loops, leading to instability and change within the service ecosystem | Adaptation |
Source(s): The above table was created by the authors