Scales of measurement
| Construct | Ítems | Authors |
|---|---|---|
| e-WOM (EW) | EW1. People who are important to me think I should use Coinbase | Arias-Oliva et al. (2019) |
| EW2. People who have an influence on me think I should use Coinbase | ||
| EW3. People whose opinions are of value to me would like me to use the Coinbase app | ||
| Web/app quality (QW) | QW1. The cryptocurrency website is of high quality | Everard and Galletta (2005) |
| QW2. The expected quality of the cryptocurrency web site is extremely high | ||
| Perceived risk (PR) | PR1. I believe that the use of Coinbase for the exchange of cryptocurrencies puts my privacy at risk | Featherman and Pavlou (2003) |
| PR2. The mere use of cryptocurrencies exposes me to a general risk | ||
| PR3. To use the Coinbase app for cryptocurrency transactions puts my financial activities at risk | ||
| PR4. I think hackers can monitor my transaction history if I use Coinbase | ||
| Performance expectancy (PE) | PE1. To use Coinbase to transact cryptocurrencies will increase the chances of achieving important goals for me | Arias-Oliva et al. (2019) |
| PE2. To use Coinbase for cryptocurrency transactions will help me reach my goals faster | ||
| PE3. To use Coinbase to transact cryptocurrencies will increase my standard of living | ||
| Trust (T) | T1. Coinbase is reliable | Albayati et al. (2021) |
| T2. Coinbase providers give the impression that they keep promises and commitments | ||
| T3. I believe Coinbase providers have my best interests in mind | ||
| Use intention (UB) | UB1. If I have access to Coinbase, I intend to use it | Albayati et al. (2021) |
| UB2. I plan to use Coinbase in the next “n" months |
| Construct | Ítems | Authors |
|---|---|---|
| e-WOM (EW) | EW1. People who are important to me think I should use Coinbase | |
| EW2. People who have an influence on me think I should use Coinbase | ||
| EW3. People whose opinions are of value to me would like me to use the Coinbase app | ||
| Web/app quality (QW) | QW1. The cryptocurrency website is of high quality | |
| QW2. The expected quality of the cryptocurrency web site is extremely high | ||
| Perceived risk (PR) | PR1. I believe that the use of Coinbase for the exchange of cryptocurrencies puts my privacy at risk | |
| PR2. The mere use of cryptocurrencies exposes me to a general risk | ||
| PR3. To use the Coinbase app for cryptocurrency transactions puts my financial activities at risk | ||
| PR4. I think hackers can monitor my transaction history if I use Coinbase | ||
| Performance expectancy (PE) | PE1. To use Coinbase to transact cryptocurrencies will increase the chances of achieving important goals for me | |
| PE2. To use Coinbase for cryptocurrency transactions will help me reach my goals faster | ||
| PE3. To use Coinbase to transact cryptocurrencies will increase my standard of living | ||
| Trust (T) | T1. Coinbase is reliable | |
| T2. Coinbase providers give the impression that they keep promises and commitments | ||
| T3. I believe Coinbase providers have my best interests in mind | ||
| Use intention (UB) | UB1. If I have access to Coinbase, I intend to use it | |
| UB2. I plan to use Coinbase in the next “n" months |
Source(s): Authors' own creation
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