Table A2

A sub-sample of the collected and analysed articles

Author(s) a)Journal b)Year c)Type of article d)Context e)Data collection f)Data analysis g)Main findings h)
1Akkermans and Van OorschotJournal of the Operational Research Society2005Explanatory case studyA business unit of Interpolis (one of the leading insurers in the Netherlands)Workshop with management team membersTwo-stage modelling process (qualitative causal loop diagramming followed by quantitative simulation), a BSC was developed“This research illustrates how, through involvement of SD in this development process, management came to understand that seemingly contradictory goals such as customer satisfaction, employee satisfaction and employee productivity were, in fact, better seen as mutually reinforcing” (p. 931)
2Aliakbari Nouri et alInternational Journal of Productivity and Performance Management2019Empirical qualitative15 experts of hospital supply chainInterviews, questionnaires of Fuzzy Delphi MethodInterpretative structural modelling“The presented general framework links the financial measures with the environmental and social measures” (p. 148)
3Mehralian et alInternational Journal of Productivity and Performance Management2017Empirical qualitative30 largest pharmaceutical distribution companies in IranSurvey questionnairesStructural equation modelling“TQM implementation can positively and significantly influence the BSC and its four perspectives” (p. 111)
4Okongwu et alJournal of Manufacturing Technology Management2015Empirical qualitative450 French industrial firmsSurvey questionnairesStructural equation modelling“There are many strategic paths (of different nature) that link SCMPs and other intangible assets to financial performance” (p. 678)
5Reefke and TrocchiInternational Journal of Productivity and Performance Management2013ConceptualLiterature concepts combination of performance measurement in SCs and sustainability with the BSC“BSC is illustrated by practical examples in an attempt to demonstrate the feasibility and practical value of the conceptual approach” (p. 805)
6Rodríguez-Rodríguez et alComputers in Industry2020Empirical qualitativeDynamic supply chain BSC-based methodology, ceramic supply chain (with the Original Equipment Manufacturer and two of its suppliers)Literature review, PMS implemented with strategic objectives, associated action plans, and KPIs with historical dataPCA analysis, PLS2 regression“Alignment of all the future efforts of a whole supply chain in order to reach one point on a plane, which is a combination of interrelated supply chain KPIs” (p. 1)
7Sandström and ToivanenInternational Journal of Production Economics2002Explanatory case studyTulikivi Oyj and its subsidiaries form the Tulikivi Group, manufacture of soapstone fireplacesPerformance analysis system of the case companyPerformance analysis based on the balanced scorecard concept and cost accounting techniques, theoretical part applied in the case company“If the implementation of BSC is done properly, the idea of BSC is helpful in managing design engineers” (p. 79)

Source(s): Authors' work

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