Table 7

Moderation analysis results

Moderator: impersonalization barrier
Direct relationshipEffectt-valuep-value
UBB – Intention−0.0363−7.05600.0000
SIBB – Intention−0.0161−3.55510.0004
CBB – Intention−0.0330−8.33120.0000

Note(s): UBB = Usefulness barrier-breaker; SIBB = Social influence barrier-breaker; CBB = Credibility barrier-breaker; Effect = Interaction terms; n = 493; Model p = 0.0000

Source(s): The author’s own creation/work

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