Definitions and operationalization of study measures
| Measures | Definition and operationalization | References |
|---|---|---|
| Affordances | Affordances are referred to the goal-oriented action possibilities that a technological object offers to the users. In this study context, affordances are actions or behaviors made possible by blockchain such as enabling users to access product information, trace the origin of the product, and ascertain its truthfulness, and are conceptualized as transparency, traceability, and immutability | Volkoff and Strong (2017) |
| Efficiency | Efficiency value deals with the resources for obtaining service, while consumers' perception of efficiency depends on transactional efficiency and timesaving. It is operationalized as consumers' perception of blockchain based app capacity to speed up their decision making by effectively utilizing the product knowledge to assess its sustainability | Mathwick et al. (2002) |
| Social impression | Social value (i.e. social impression) is an advantage to one’s social standing resulting from using an offering. We operationalized it as the perceived social impression connected to buying sustainable products made possible through blockchain based apps | Alan et al. (2016), Lu et al. (2016) |
| Trust | Trust has been conceptualized as an emotional trust, highlighting the feelings of consumers including comfort and security about relying on blockchain based brand app | Xiao and Benbasat (2003) |
| Sustainability information clarity | We have operationalized sustainability information clarity as a conditional value when consumers are provided with transparent and verifiable information to make their choices | Laroche et al. (2001) |
| Measures | Definition and operationalization | References |
|---|---|---|
| Affordances | Affordances are referred to the goal-oriented action possibilities that a technological object offers to the users. In this study context, affordances are actions or behaviors made possible by blockchain such as enabling users to access product information, trace the origin of the product, and ascertain its truthfulness, and are conceptualized as transparency, traceability, and immutability | |
| Efficiency | Efficiency value deals with the resources for obtaining service, while consumers' perception of efficiency depends on transactional efficiency and timesaving. It is operationalized as consumers' perception of blockchain based app capacity to speed up their decision making by effectively utilizing the product knowledge to assess its sustainability | |
| Social impression | Social value (i.e. social impression) is an advantage to one’s social standing resulting from using an offering. We operationalized it as the perceived social impression connected to buying sustainable products made possible through blockchain based apps | |
| Trust | Trust has been conceptualized as an emotional trust, highlighting the feelings of consumers including comfort and security about relying on blockchain based brand app | |
| Sustainability information clarity | We have operationalized sustainability information clarity as a conditional value when consumers are provided with transparent and verifiable information to make their choices |
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