Measurement scales
| Constructs | Loadings | |
|---|---|---|
| Perceived usefulness (Source: Davis, 1989; San Martín and Herrero, 2012) | ||
| Overall, I found my shopping experience ______ | ||
| USF 1 | efficient | 0.755 |
| USF 2 | productive | 0.863 |
| USF 3 | useful | 0.786 |
| Perceived enjoyment (Source: Van der Heijden, 2004) | ||
| Overall, I found my shopping experience______ | ||
| ENJ 1 | enjoyable | 0.849 |
| ENJ 2 | exciting | 0.832 |
| ENJ 3 | pleasant | 0.694 |
| ENJ 4 | interesting | 0.853 |
| Perceived ease of use (Adapted from NASA Task Load Index; Source: Tang et al., 2003; Hart and Staveland, 1988) | ||
| EUS 1 | How mentally demanding was the shopping task, e.g. thinking, deciding, calculating, remembering, looking, searching (reversed) | 0.842 |
| EUS 2 | How physically demanding was the shopping task, e.g. walking, picking, turning, controlling (reversed) | omitted |
| EUS 3 | How hurried or rushed was the pace of the shopping task (reversed) | 0.629 |
| EUS 4 | How successful were you in accomplishing what you were asked to do in the shopping task (reversed) | omitted |
| EUS 5 | How hard did you have to work mentally and physically to accomplish your level of performance in the shopping task (reversed) | 0.793 |
| EUS 6 | How insecure, discouraged, irritated, stressed and annoyed were you in the shopping task (reversed) | 0.677 |
| Attitude (Source: Vijayasarathy, 2004) | ||
| ATT 1 | Visiting a shop which can provide a similar shopping experience would be a good idea | 0.927 |
| ATT 2 | I would like to visit a shop that can provide me with a similar shopping experience | 0.903 |
| Intention to visit (Source: Vijayasarathy, 2004) | ||
| INT 1 | I intend to visit a shop which can give me a similar shopping experience frequently | 0.877 |
| INT 2 | I intend to visit a shop which can give me a similar shopping experience whenever appropriate | 0.903 |
| INT 3 | Please indicate the probability that you will visit a shop which can give you a similar shopping experience in the near future | 0.898 |
| Constructs | Loadings | |
|---|---|---|
| Overall, I found my shopping experience ______ | ||
| USF 1 | efficient | 0.755 |
| USF 2 | productive | 0.863 |
| USF 3 | useful | 0.786 |
| Overall, I found my shopping experience______ | ||
| ENJ 1 | enjoyable | 0.849 |
| ENJ 2 | exciting | 0.832 |
| ENJ 3 | pleasant | 0.694 |
| ENJ 4 | interesting | 0.853 |
| EUS 1 | How mentally demanding was the shopping task, e.g. thinking, deciding, calculating, remembering, looking, searching (reversed) | 0.842 |
| EUS 2 | How physically demanding was the shopping task, e.g. walking, picking, turning, controlling (reversed) | omitted |
| EUS 3 | How hurried or rushed was the pace of the shopping task (reversed) | 0.629 |
| EUS 4 | How successful were you in accomplishing what you were asked to do in the shopping task (reversed) | omitted |
| EUS 5 | How hard did you have to work mentally and physically to accomplish your level of performance in the shopping task (reversed) | 0.793 |
| EUS 6 | How insecure, discouraged, irritated, stressed and annoyed were you in the shopping task (reversed) | 0.677 |
| ATT 1 | Visiting a shop which can provide a similar shopping experience would be a good idea | 0.927 |
| ATT 2 | I would like to visit a shop that can provide me with a similar shopping experience | 0.903 |
| INT 1 | I intend to visit a shop which can give me a similar shopping experience frequently | 0.877 |
| INT 2 | I intend to visit a shop which can give me a similar shopping experience whenever appropriate | 0.903 |
| INT 3 | Please indicate the probability that you will visit a shop which can give you a similar shopping experience in the near future | 0.898 |
Note(s): The loadings of items EUS 2 and EUS 4 were lower than 0.6; therefore, they were omitted in the analysis
Source(s): Author’s own creation/work
Sharing content requires targeting cookies to be enabled. Please update your cookie preferences to use this feature.