Table 1

Results of confirmatory factor analysis and measurement properties

VariableAlphaStandardized
Loadings (λyi)
Reliability
2yi)
Variance
(Var(εi))
Variance-extracted
Estimate
Σ (λ2yi)/[(λ2yi) + (Var(εi))]
Anger0.78   0.58
I am angry that this crisis has happened 0.710.510.49 
I have great animosity towards those who caused this crisis to happen 0.810.650.35 
I feel aggrieved that it should be our company's turn in this crisis 0.750.560.44 
Recognizing value from major errors0.85   0.57
For this crisis/critical crisis, we have fully investigated and collected relevant information 0.730.530.47 
We also looked outside for similar crisis/critical crisis cases 0.760.580.42 
We quickly recognized the usefulness of this crisis/critical crisis to the growth of new knowledge 0.800.630.37 
We also try to understand the crisis/critical crisis in depth 0.780.610.39 
After the crisis, we held a special meeting to analyze it 0.690.480.52 
EM culture0.93   0.62
For us, mistakes help to improve our work 0.790.630.37 
After a mistake occurs, we will make a thorough analysis and study 0.810.650.35 
After a mistake, we think about how to correct it 0.840.710.29 
In our team, how can we avoid the mistakes that have happened 0.850.720.28 
If something is wrong at work, people take the time to figure it out 0.820.670.33 
After we make a mistake, we try to understand the cause of it 0.740.550.45 
Our mistakes show where we can improve 0.680.470.53 
When a mistake is made, we generally know how to correct it 0.750.560.44 
Although we made mistakes, we didn't give up the ultimate goal 0.790.620.38 
When someone fails to complete a task because of a mistake, they can rely on other colleagues to help them complete the task (dropped because of low factor loadings)     
When an employee makes a mistake, they ask their colleagues for guidance on how to proceed (dropped because of low factor
Loadings)
     
Experience0.75   0.55
When it comes to trusting people, I usually rely on my gut feeling 0.700.490.51 
I often rely on intuition to decide what to do 0.740.550.45 
I tend to use my feelings to guide my actions 0.680.460.54 
I think it's foolish to make important decisions based on feelings 0.770.600.40 
I trust my instincts 0.840.710.29 
Intuition has always been useful to me in solving problems in my life 0.720.520.48 
I don't trust my first feelings about people (dropped because of low
Factor loadings)
     
I don't like having to rely on my gut to make decisions (dropped
Because of low factor loadings)
     
Learning behavior0.81   0.74
We learned something new from the crisis/critical crisis 0.700.490.51 
The crisis/critical crisis has led to some changes (policies, procedures, structures, etc.) in the company 0.930.870.13 
Does the crisis bring new insights or ideas to the organization? 0.930.860.14 
Does the organization take corrective action to prevent this from happening again? (dropped because of low factor loadings)     
Supply chain disruptions0.80   0.56
The disruptions impact company reputation 0.740.550.45 
The disruptions impact manufacturing 0.750.560.44 
The disruptions impact sales 0.780.610.39 
The disruptions impact the functioning of human resources 0.720.520.48 
The disruptions impact finance 0.730.530.47 
The disruptions impact the information system 0.710.500.50 
The disruptions impact the R&D 0.820.670.33 
Positive grieving0.86   0.54
Perhaps a positive opportunity will emerge from the crisis encountered by enterprises 0.730.530.47 
Our company is willing to explore the opportunity brought by the crisis from the crisis of the enterprise 0.750.560.44 
Our company will try to listen to everyone's views on this crisis with an open mind 0.780.610.39 
I accept the fact that the crisis has happened 0.690.480.52 
I think our company can handle the crisis well 0.740.540.46 
Our company is ready to make the necessary adjustments 0.710.500.50 

Source(s): Authors’ own elaboration

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