Results of the measurement model
| Latent factors | Factor loadings | VIF | Cronbach’s alpha | Composite reliability | AVE |
|---|---|---|---|---|---|
| Perceived usefulness (PU) | 0.908 | 0.929 | 0.686 | ||
| PU1 | 0.836 | 2.682 | |||
| PU2 | 0.832 | 2.515 | |||
| PU3 | 0.771 | 1.893 | |||
| PU4 | 0.827 | 2.712 | |||
| PU5 | 0.833 | 2.848 | |||
| PU6 | 0.866 | 3.252 | |||
| Perceived ease of use (PEoU) | 0.929 | 0.942 | 0.700 | ||
| PEoU1 | 0.879 | 3.397 | |||
| PEoU2 | 0.893 | 3.885 | |||
| PEoU3 | 0.867 | 3.436 | |||
| PEoU4 | 0.835 | 2.639 | |||
| PEoU5 | 0.818 | 2.342 | |||
| PEoU6 | 0.846 | 2.904 | |||
| PEoU7 | 0.704 | 1.905 | |||
| Attitude (ATT) | 0.928 | 0.949 | 0.823 | ||
| ATT1 | 0.934 | 4.154 | |||
| ATT2 | 0.854 | 2.54 | |||
| ATT3 | 0.906 | 3.401 | |||
| ATT4 | 0.932 | 4.331 | |||
| Perceived trust (PT) | 0.879 | 0.910 | 0.670 | ||
| TR1 | 0.876 | 2.563 | |||
| TR2 | 0.787 | 2.067 | |||
| TR3 | 0.740 | 2.079 | |||
| TR4 | 0.796 | 2.339 | |||
| TR5 | 0.885 | 3.169 | |||
| Personal innovativeness (PI) | 0.905 | 0.920 | 0.744 | ||
| PI1 | 0.961 | 3.15 | |||
| PI2 | 0.763 | 2.863 | |||
| PI3 | 0.823 | 2.433 | |||
| PI4 | 0.891 | 3.814 | |||
| Social influence (SI) | 0.885 | 0.920 | 0.743 | ||
| SI1 | 0.884 | 2.412 | |||
| SI2 | 0.868 | 2.335 | |||
| SI3 | 0.845 | 2.321 | |||
| SI4 | 0.850 | 2.365 | |||
| Self-efficacy (SE) | 0.885 | 0.920 | 0.743 | ||
| SE1 | 0.872 | 2.040 | |||
| SE2 | 0.912 | 2.940 | |||
| SE3 | 0.815 | 2.310 | |||
| SE4 | 0.808 | 2.268 | |||
| Perceived risk (PR) | 0.931 | 0.941 | 0.667 | ||
| PR1 | 0.714 | 2.390 | |||
| PR2 | 0.802 | 3.993 | |||
| PR3 | 0.841 | 3.207 | |||
| PR4 | 0.851 | 2.962 | |||
| PR5 | 0.885 | 3.031 | |||
| PR6 | 0.741 | 2.893 | |||
| PR7 | 0.802 | 3.556 | |||
| PR8 | 0.882 | 3.922 | |||
| Perceived costs (PC) | 0.906 | 0.928 | 0.722 | ||
| PC1 | 0.800 | 3.030 | |||
| PC2 | 0.880 | 3.289 | |||
| PC3 | 0.892 | 2.574 | |||
| PC4 | 0.876 | 3.549 | |||
| PC5 | 0.796 | 3.153 | |||
| Anxiety (ANX) | 0.937 | 0.952 | 0.798 | ||
| ANX1 | 0.866 | 2.810 | |||
| ANX2 | 0.905 | 3.763 | |||
| ANX3 | 0.872 | 3.358 | |||
| ANX4 | 0.915 | 4.191 | |||
| ANX5 | 0.908 | 3.722 | |||
| Device barrier (DB) | 0.850 | 0.892 | 0.675 | ||
| DB1 | 0.825 | 1.418 | |||
| DB2 | 0.800 | 2.343 | |||
| DB3 | 0.821 | 2.311 | |||
| DB4 | 0.838 | 2.377 | |||
| Behavioural intention (BI) | 0.894 | 0.927 | 0.76 | ||
| BI1 | 0.893 | 2.751 | |||
| BI2 | 0.850 | 2.173 | |||
| BI3 | 0.883 | 2.725 | |||
| BI4 | 0.860 | 2.288 | |||
| Use behaviour (UB) | 0.721 | 0.837 | 0.632 | ||
| UB1 | 0.804 | 1.611 | |||
| UB2 | 0.724 | 1.433 | |||
| UB3 | 0.852 | 1.335 | |||
| Latent factors | Factor loadings | VIF | Cronbach’s alpha | Composite reliability | AVE |
|---|---|---|---|---|---|
| Perceived usefulness (PU) | 0.908 | 0.929 | 0.686 | ||
| PU1 | 0.836 | 2.682 | |||
| PU2 | 0.832 | 2.515 | |||
| PU3 | 0.771 | 1.893 | |||
| PU4 | 0.827 | 2.712 | |||
| PU5 | 0.833 | 2.848 | |||
| PU6 | 0.866 | 3.252 | |||
| Perceived ease of use (PEoU) | 0.929 | 0.942 | 0.700 | ||
| PEoU1 | 0.879 | 3.397 | |||
| PEoU2 | 0.893 | 3.885 | |||
| PEoU3 | 0.867 | 3.436 | |||
| PEoU4 | 0.835 | 2.639 | |||
| PEoU5 | 0.818 | 2.342 | |||
| PEoU6 | 0.846 | 2.904 | |||
| PEoU7 | 0.704 | 1.905 | |||
| Attitude (ATT) | 0.928 | 0.949 | 0.823 | ||
| ATT1 | 0.934 | 4.154 | |||
| ATT2 | 0.854 | 2.54 | |||
| ATT3 | 0.906 | 3.401 | |||
| ATT4 | 0.932 | 4.331 | |||
| Perceived trust (PT) | 0.879 | 0.910 | 0.670 | ||
| TR1 | 0.876 | 2.563 | |||
| TR2 | 0.787 | 2.067 | |||
| TR3 | 0.740 | 2.079 | |||
| TR4 | 0.796 | 2.339 | |||
| TR5 | 0.885 | 3.169 | |||
| Personal innovativeness (PI) | 0.905 | 0.920 | 0.744 | ||
| PI1 | 0.961 | 3.15 | |||
| PI2 | 0.763 | 2.863 | |||
| PI3 | 0.823 | 2.433 | |||
| PI4 | 0.891 | 3.814 | |||
| Social influence (SI) | 0.885 | 0.920 | 0.743 | ||
| SI1 | 0.884 | 2.412 | |||
| SI2 | 0.868 | 2.335 | |||
| SI3 | 0.845 | 2.321 | |||
| SI4 | 0.850 | 2.365 | |||
| Self-efficacy (SE) | 0.885 | 0.920 | 0.743 | ||
| SE1 | 0.872 | 2.040 | |||
| SE2 | 0.912 | 2.940 | |||
| SE3 | 0.815 | 2.310 | |||
| SE4 | 0.808 | 2.268 | |||
| Perceived risk (PR) | 0.931 | 0.941 | 0.667 | ||
| PR1 | 0.714 | 2.390 | |||
| PR2 | 0.802 | 3.993 | |||
| PR3 | 0.841 | 3.207 | |||
| PR4 | 0.851 | 2.962 | |||
| PR5 | 0.885 | 3.031 | |||
| PR6 | 0.741 | 2.893 | |||
| PR7 | 0.802 | 3.556 | |||
| PR8 | 0.882 | 3.922 | |||
| Perceived costs (PC) | 0.906 | 0.928 | 0.722 | ||
| PC1 | 0.800 | 3.030 | |||
| PC2 | 0.880 | 3.289 | |||
| PC3 | 0.892 | 2.574 | |||
| PC4 | 0.876 | 3.549 | |||
| PC5 | 0.796 | 3.153 | |||
| Anxiety (ANX) | 0.937 | 0.952 | 0.798 | ||
| ANX1 | 0.866 | 2.810 | |||
| ANX2 | 0.905 | 3.763 | |||
| ANX3 | 0.872 | 3.358 | |||
| ANX4 | 0.915 | 4.191 | |||
| ANX5 | 0.908 | 3.722 | |||
| Device barrier (DB) | 0.850 | 0.892 | 0.675 | ||
| DB1 | 0.825 | 1.418 | |||
| DB2 | 0.800 | 2.343 | |||
| DB3 | 0.821 | 2.311 | |||
| DB4 | 0.838 | 2.377 | |||
| Behavioural intention (BI) | 0.894 | 0.927 | 0.76 | ||
| BI1 | 0.893 | 2.751 | |||
| BI2 | 0.850 | 2.173 | |||
| BI3 | 0.883 | 2.725 | |||
| BI4 | 0.860 | 2.288 | |||
| Use behaviour (UB) | 0.721 | 0.837 | 0.632 | ||
| UB1 | 0.804 | 1.611 | |||
| UB2 | 0.724 | 1.433 | |||
| UB3 | 0.852 | 1.335 | |||
Note(s): All factor loadings are statistically significant at a significance level of 0.05; AVE, “average variance extracted; ” VIF, “variance inflation factor; ”
Source(s): Authors’ own creation
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