Table 3 IAA results at the wellness...

Table 3

IAA results at the wellness destination level

Wellness destination attributes	Penalty (p_i)	Reward (r_i)	RIOGS	DGP (%)	SGP (%)	IAI_i	Class
D1. Beauty of nature and scenery	−1.122**	0.300**	1.423	−78.90	21.10	−0.58	Frustrator
D2. Feeling of personal safety	−0.770**	0.220**	0.990	−77.75	22.25	−0.56	Frustrator
D3. Atmosphere	−0.077^ns	0.238**	0.315	−24.45	75.55	0.51	Delighter
D4. Transport accessibility	−0.230*	0.004^ns	0.234	−98.28	1.72	−0.97	Frustrator
D5. Hospitality of locals	−0.257*	0.078^ns	0.336	−76.64	23.36	−0.53	Frustrator
D6. Accommodation quality	−0.571*	0.265**	0.836	−68.31	31.69	−0.37	Dissatisfier
D7. Quality of restaurants, cafes and bars	−0.203*	0.291**	0.494	−41.04	58.96	0.18	Hybrid
D8. Cultural offerings quality	−0.458**	0.083*	0.541	−84.70	15.30	−0.69	Frustrator
D9. Recreational opportunities	−0.035ns	0.070ns	0.105	−33.64	66.36	0.33	–
D10. Quality of local transportation	0.071^ns	−0.033^ns	−0.105	−68.20	31.80	−0.36	–
D11. Informational quality in the destination	−0.251*	0.189**	0.441	−57.02	42.98	−0.14	Hybrid

Wellness destination attributes	Penalty(p_i)	Reward(r_i)	RIOGS	DGP (%)	SGP (%)	IAI_i	Class
D1. Beauty of nature and scenery	−1.122**	0.300**	1.423	−78.90	21.10	−0.58	Frustrator
D2. Feeling of personal safety	−0.770**	0.220**	0.990	−77.75	22.25	−0.56	Frustrator
D3. Atmosphere	−0.077^ns	0.238**	0.315	−24.45	75.55	0.51	Delighter
D4. Transport accessibility	−0.230*	0.004^ns	0.234	−98.28	1.72	−0.97	Frustrator
D5. Hospitality of locals	−0.257*	0.078^ns	0.336	−76.64	23.36	−0.53	Frustrator
D6. Accommodation quality	−0.571*	0.265**	0.836	−68.31	31.69	−0.37	Dissatisfier
D7. Quality of restaurants, cafes and bars	−0.203*	0.291**	0.494	−41.04	58.96	0.18	Hybrid
D8. Cultural offerings quality	−0.458**	0.083*	0.541	−84.70	15.30	−0.69	Frustrator
D9. Recreational opportunities	−0.035ns	0.070ns	0.105	−33.64	66.36	0.33	–
D10. Quality of local transportation	0.071^ns	−0.033^ns	−0.105	−68.20	31.80	−0.36	–
D11. Informational quality in the destination	−0.251*	0.189**	0.441	−57.02	42.98	−0.14	Hybrid

Notes:

Reward and penalty scores are unstandardized regression coefficients; dependent variable: global satisfaction with the wellness destination; **p < 0.01; *p < 0.1; ^nsnot significant; R² = 0.584

Source: Created by the authors

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