Table 4

Structural model results

Structural relationshipβt-valuep-valueHypothesis testing
H1: Gameful experience → LOY0.0530.9930.160Rejected
H2: Gameful experience → INT0.2753.859**0.000Accepted
H3: Gameful experience → CBE → LOY0.2755.546**0.000Accepted
H4: Gameful experience → CBE → INT0.0561.985*0.024Accepted
H5: SIC* Gameful experience → CBE−0.1374.486**0.000Rejected
H6: SIC* Gameful experience → LOY0.0241.0330.151Rejected
H7: SIC* Gameful experience → INT0.1304.025**0.000Accepted
R2 (CBE) = 0.498; R2 (INT) = 0.465; R2 (LOY) = 0.677
Q2 (CBE) = 0.369; Q2 (INT) = 0.391; Q2 (LOY) = 0.518

Notes:

Brand loyalty (LOY), intention to use (INT), customer-brand engagement (CBE), self-image congruity (SIC).

*p < 0.05, **p < 0.01. Analysis was run at 5% significance level

Source: Created by authors

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