Table 7 Cost of euro of satisfaction (as... | Emerald Publishing

Table 7

Cost of euro of satisfaction (as measured by star ratings and different sentiment methods)

	Price paid per euro of satisfaction, measured by different methods
Product code	Star rating	BING	NRC	AFINN	Liu	Average price per unit of satisfaction	Price
P2_15	104.8	149.3	208.3	71.6	130.2	132.9	500
P1_5	18.6	36.4	68.3	21.1	28.0	34.5	82
P2_7	28.4	34.7	64.5	20.5	28.4	35.3	120
P2_16	72.8	140.2	185.2	69.8	126.1	118.8	300
P2_8	58.8	90.7	150.0	50.3	74.5	84.9	234
P2_6	68.6	173.9	332.9	83.5	151.7	162.1	273
P2_12	128.2	259.1	289.0	111.4	220.3	201.6	500
P2_9	47.1	71.1	131.8	39.3	61.8	70.2	170
P2_17	84.5	171.4	205.5	69.3	131.6	132.5	300
P2_14	147.5	434.8	349.7	190.8	310.6	286.7	500
P2_18	47.3	238.9	208.1	46.6	192.5	146.7	129
P1_4	138.3	201.1	130.6	61.6	170.7	140.5	350
P1	89.4	140.7	169.6	66.1	112.0	115.6	363
P2	86.0	152.6	219.6	75.9	129.5	132.7	325

	Price paid per euro of satisfaction, measured by different methods
Product code	Star rating	BING	NRC	AFINN	Liu	Average price per unit of satisfaction	Price
P2_15	104.8	149.3	208.3	71.6	130.2	132.9	500
P1_5	18.6	36.4	68.3	21.1	28.0	34.5	82
P2_7	28.4	34.7	64.5	20.5	28.4	35.3	120
P2_16	72.8	140.2	185.2	69.8	126.1	118.8	300
P2_8	58.8	90.7	150.0	50.3	74.5	84.9	234
P2_6	68.6	173.9	332.9	83.5	151.7	162.1	273
P2_12	128.2	259.1	289.0	111.4	220.3	201.6	500
P2_9	47.1	71.1	131.8	39.3	61.8	70.2	170
P2_17	84.5	171.4	205.5	69.3	131.6	132.5	300
P2_14	147.5	434.8	349.7	190.8	310.6	286.7	500
P2_18	47.3	238.9	208.1	46.6	192.5	146.7	129
P1_4	138.3	201.1	130.6	61.6	170.7	140.5	350
P1	89.4	140.7	169.6	66.1	112.0	115.6	363
P2	86.0	152.6	219.6	75.9	129.5	132.7	325

Note(s): P (in column Product code) denotes a code, which replaces product name

Source(s): Authors’ own