Table 2

Business needs by type of AI technologies

Business needs by type of AI technologies
  • 1

    Process automation (RPA, Expert Systems)

  • 2

    Cognitive insight – Data analysis (Machine and deep learning)

  • 3

    Cognitive engagement – Human interaction (AI hardware and virtual agents)

Source(s): Prepared by authors based on Davenport and Ronanki (2018)

[ViewLarge]
This Feature Is Available To Subscribers Only

or Create an Account

Close Modal
Close Modal