Results of the coding scheme “Competitive advantages”
| Authors | RQ3 coding scheme: Identify results found by using RPA which improve competitiveness, efficiency or performance of the firm in other areas |
|---|---|
| Wojciechowska-Filipek (2019) | The application of RPA not only shortened the time of inquiry processing by over 80% but also mitigated the risk of receiving penalties for unreliable or untimely fulfillment of statutory obligations or a lack of proper protection of information constituting a bank secret. (pg. 185) |
| Sobczak and Ziora (2021) | The use of the software robot allowed the energy companies to stop sending electricity billing documents, which became a source of savings for these entities. … (pg. 16) |
| Helm et al. (2022) | Quality advantages of over 80% and time reduction of up to 20 min per document reduce the time spent with repetitive tasks and enable workers to return to value-creating work. (pg. 19) |
| Lacity et al. (2021) | Shareholder value has included return on investment, hours back to the business, improved regulatory compliance, increased scalability, workforce adaptability and other competitive advantages. (pg. 218) |
| Šimek and Šperka (2019) | … with the shortening of the processing time of key activities by transferring the workload to robots within the onboarding process, there is additional space for recruiters to take care of applicants and serve them more quickly, which is a competitive advantage in the labor market. (pg. 215) |
| Mohamed et al. (2022) | … can function 24 h a day, seven days a week at a cheaper cost than humans while producing a higher-quality and scalable output. This bundle of advantages can be used to build a compelling value-creating business case. (pg. 6) |
| Authors | |
|---|---|
| The application of RPA not only shortened the time of inquiry processing by over 80% but also mitigated the risk of receiving penalties for unreliable or untimely fulfillment of statutory obligations or a lack of proper protection of information constituting a bank secret. (pg. 185) | |
| The use of the software robot allowed the energy companies to stop sending electricity billing documents, which became a source of savings for these entities. … (pg. 16) | |
| Quality advantages of over 80% and time reduction of up to 20 min per document reduce the time spent with repetitive tasks and enable workers to return to value-creating work. (pg. 19) | |
| Shareholder value has included return on investment, hours back to the business, improved regulatory compliance, increased scalability, workforce adaptability and other competitive advantages. (pg. 218) | |
| … with the shortening of the processing time of key activities by transferring the workload to robots within the onboarding process, there is additional space for recruiters to take care of applicants and serve them more quickly, which is a competitive advantage in the labor market. (pg. 215) | |
| … can function 24 h a day, seven days a week at a cheaper cost than humans while producing a higher-quality and scalable output. This bundle of advantages can be used to build a compelling value-creating business case. (pg. 6) |
Source(s): Prepared by authors
Sharing content requires targeting cookies to be enabled. Please update your cookie preferences to use this feature.