Results of coding scheme “Strategy formulation”
| Authors | RQ4: Identify the creation or change in the firm's strategy given the implementation of RPA |
|---|---|
| Hartley and Sawaya (2019) | Digital technologies provide automation and data, enabling supply management professionals to transition from doing transactional activities to becoming strategic category managers who increase business value. (pg. 6) |
| Mishra et al. (2019) | Automation strategy is more of a business strategy to solve an organization's critical business problem in the digital era rather than a tool that makes automation possible … (pg. 1923) |
| Lacity et al. (2021) | Strategy envisions longer-term human workforce needs (action) and develops automation and HR plans to gradually meet that vision. (pg. 227 Table 4) |
| Lacity et al. (2016) | The trick is to put them [RPA and BPM] together in the right combination to achieve your strategic goals. (pg. 24) |
| Hallikainen et al. (2018) | BPO providers should be willing to cannibalize sales from traditional BPO offerings while moving to a hybrid strategy expanding their RPA services business model. (pg. 50) |
| Li (2022) | Firstly, a scientific hierarchical EIS (Evaluation Index System) was created for the financial crisis of the RPA financial robot, and the corresponding warning strategy was provided. (pg. 560) |
| Mohamed et al. (2022) | The category includes theoretical RPA, components, and technology related to the main critical issues of HRMS and how to implement a strategic process. (pg. 16) |
| Authors | |
|---|---|
| Digital technologies provide automation and data, enabling supply management professionals to transition from doing transactional activities to becoming strategic category managers who increase business value. (pg. 6) | |
| Automation strategy is more of a business strategy to solve an organization's critical business problem in the digital era rather than a tool that makes automation possible … (pg. 1923) | |
| Strategy envisions longer-term human workforce needs (action) and develops automation and HR plans to gradually meet that vision. (pg. 227 | |
| The trick is to put them [RPA and BPM] together in the right combination to achieve your strategic goals. (pg. 24) | |
| BPO providers should be willing to cannibalize sales from traditional BPO offerings while moving to a hybrid strategy expanding their RPA services business model. (pg. 50) | |
| Firstly, a scientific hierarchical EIS (Evaluation Index System) was created for the financial crisis of the RPA financial robot, and the corresponding warning strategy was provided. (pg. 560) | |
| The category includes theoretical RPA, components, and technology related to the main critical issues of HRMS and how to implement a strategic process. (pg. 16) |
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