UEQ quality dimensions, scales and measurements
| UEQ quality dimensions | UEQ scales | Measurement items |
|---|---|---|
| Attractiveness (core quality) | 1. Attractiveness – Users have an impression (like or dislike) of a developed DGCP. | 1. annoying/enjoyable |
| 2. bad/good | ||
| 3. unlikable/pleasing | ||
| 4. unpleasant/pleasant | ||
| 5. unattractive/attractive | ||
| 6. unfriendly/friendly | ||
| Pragmatic quality (task-related quality) | 2. Perspicuity – Users can quickly get familiar with and adapt to the DGCP. | 7. not understandable/understandable |
| 8. difficult to learn/easy to learn | ||
| 9. complicated/easy | ||
| 10. confusing/clear | ||
| 3. Efficiency – The ability of users to solve the tasks in the DGCP without any extra effort | 11. slow/fast | |
| 12. inefficient/efficient | ||
| 13. impractical/practical | ||
| 14. cluttered/organized | ||
| 4. Dependability –Users can control the interaction flow in the DGCP and feel secure | 15. unpredictable/predictable | |
| 16. obstructive/supportive | ||
| 17. not secure/secure | ||
| 18. does not meet expectations/meets expectations | ||
| Hedonic quality (non-task- related quality) | 5. Stimulation – The DGCP is inspiring and motivating to use | 19. inferior/valuable |
| 20. boring/exciting | ||
| 21. not interesting/interesting | ||
| 22. demotivating/motivating | ||
| 6. Novelty – The DGCP is designed creatively, and is interesting to use | 23. dull/creative | |
| 24. conventional/inventive | ||
| 25. usual/leading edge | ||
| 26. conservative/innovative |
| UEQ quality dimensions | UEQ scales | Measurement items |
|---|---|---|
| Attractiveness (core quality) | 1. Attractiveness – Users have an impression (like or dislike) of a developed DGCP. | 1. annoying/enjoyable |
| 2. bad/good | ||
| 3. unlikable/pleasing | ||
| 4. unpleasant/pleasant | ||
| 5. unattractive/attractive | ||
| 6. unfriendly/friendly | ||
| Pragmatic quality (task-related quality) | 2. Perspicuity – Users can quickly get familiar with and adapt to the DGCP. | 7. not understandable/understandable |
| 8. difficult to learn/easy to learn | ||
| 9. complicated/easy | ||
| 10. confusing/clear | ||
| 3. Efficiency – The ability of users to solve the tasks in the DGCP without any extra effort | 11. slow/fast | |
| 12. inefficient/efficient | ||
| 13. impractical/practical | ||
| 14. cluttered/organized | ||
| 4. Dependability –Users can control the interaction flow in the DGCP and feel secure | 15. unpredictable/predictable | |
| 16. obstructive/supportive | ||
| 17. not secure/secure | ||
| 18. does not meet expectations/meets expectations | ||
| Hedonic quality (non-task- related quality) | 5. Stimulation – The DGCP is inspiring and motivating to use | 19. inferior/valuable |
| 20. boring/exciting | ||
| 21. not interesting/interesting | ||
| 22. demotivating/motivating | ||
| 6. Novelty – The DGCP is designed creatively, and is interesting to use | 23. dull/creative | |
| 24. conventional/inventive | ||
| 25. usual/leading edge | ||
| 26. conservative/innovative |
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