Table 7. Main themes derived from the... | Emerald Publishing

Table 7.

Main themes derived from the citizens’ feedback

Main theme	Sample supportive statements
1. Easy to use	“It's a very simple and user-friendly system.” “We could easily navigate here and there”
2. Facilitate the collaboration	“I firmly believe this system will be strongly beneficial to society by facilitating collaboration with the government to address the environmental issues and overcome the challenges” “This is an excellent initiative. I don't think any digital systems accomplish the feat this platform is capable of”
3. Improve the accessibility	“We should create public awareness. They should be familiarized with the solution with local people” "And it better if we can add a mobile app too, which is more convenient to be used by people”
4. Well-implicated human values	“The given 15 human values are almost reflected in the system” “Yes. Those values are well converted in the solution”

Main theme	Sample supportive statements
1. Easy to use	“It's a very simple and user-friendly system.”“We could easily navigate here and there”
2. Facilitate the collaboration	“I firmly believe this system will be strongly beneficial to society by facilitating collaboration with the government to address the environmental issues and overcome the challenges”“This is an excellent initiative. I don't think any digital systems accomplish the feat this platform is capable of”
3. Improve the accessibility	“We should create public awareness. They should be familiarized with the solution with local people”"And it better if we can add a mobile app too, which is more convenient to be used by people”
4. Well-implicated human values	“The given 15 human values are almost reflected in the system”“Yes. Those values are well converted in the solution”

Source: Authors’ own creation