Probability of automation of public services for Italian PA: resume of experts’ estimates
| % Automatability | |||
|---|---|---|---|
| Public service | Expert 1 | Expert 2 | Expert 3 |
| Activities of medical laboratories: X-ray laboratories, blood analysis laboratories; blood, sperm and transplant organ banks (other human health activities) | 30 | 30 | 30 |
| Activities of nurses and physiotherapists (other human health activities) | 30 | 0 | 30 |
| Administrative office: external relations and communication (administrative activities of providing education) | 70 | 30 | 70 |
| Animal medicine (other human health activities) | 30 | 0 | 30 |
| Archive activities (arts activities) | 30 | 30 | 30 |
| Benefits, grants and loans (agriculture) | 70 | 30 | 70 |
| Benefits, grants and loans (commerce and craft affairs) | 70 | 30 | 70 |
| Benefits, grants and loans (labor and social affairs) | 70 | 30 | 70 |
| Copy of judicial documents (law and justice) | 70 | 70 | 70 |
| cup – health multifunctional center (administrative activities in health care) | 70 | 70 | 70 |
| Duty/tax desk – payment collection activities (public administration) | 70 | 70 | 70 |
| Emergency medicine (hospital activities) | 0 | 0 | 30 |
| External relations and citizen communication (administrative activities in health care) | 30 | 30 | 70 |
| External relations and citizen communication (public administration) | 30 | 30 | 70 |
| General medicine (medical consulting activities) | 30 | 0 | 30 |
| Help desk and center of employment (labor and social affairs) | 70 | 30 | 70 |
| Hospital pharmacy management (hospital activities) | 0 | 0 | 30 |
| Inspections, monitoring and disputes (public administration) | 30 | 30 | 70 |
| Inspections, monitoring and issue of opinions (commerce and craft affairs) | 70 | 0 | 70 |
| Inspections, monitoring and issue of opinions (infrastructures and transport) | 70 | 0 | 70 |
| Issue of authorizations, of certifications and of complaints (commerce and craft affairs) | 70 | 70 | 70 |
| Issue of authorizations, of certifications and of complaints (economics affairs) | 70 | 70 | 70 |
| Issue of authorizations, of certifications and of complaints (environment) | 70 | 70 | 70 |
| Issue of authorizations, of certifications and of complaints (infrastructures and transport) | 70 | 70 | 70 |
| Issue of authorizations, of certifications and of complaints (public administration) | 70 | 70 | 70 |
| Issue of authorizations, of certifications and of complaints (real estate) | 70 | 70 | 70 |
| Issue of authorizations, of statements, of certifications and of appraisals (law and justice) | 70 | 70 | 70 |
| Judgments, order to pay and opinions (law and justice) | 0 | 0 | 30 |
| Judicial sales and writs of execution (law and justice) | 30 | 0 | 30 |
| Legal medicine (administrative activities in health care) | 30 | 0 | 70 |
| Library activities (arts activities) | 30 | 30 | 30 |
| Management and conservation of historical and artistic heritage (cultural activities) | 30 | 0 | 30 |
| Management of botanical, zoological gardens and nature reserves (cultural activities) | 30 | 0 | 30 |
| Management of registry, rosters, rolls and archives (economics affairs) | 70 | 30 | 70 |
| Management of sports facilities and recreation activities (sports activities) | 0 | 0 | 30 |
| Museum activities (arts activities) | 30 | 0 | 30 |
| Other social work activities without accommodation | 30 | 0 | 30 |
| Placement (educational support activities) | 0 | 0 | 30 |
| Professional practice examination (economics affairs) | 30 | 0 | 30 |
| Registration, medical reports and medical archive consultation (administrative activities in health care) | 30 | 70 | 70 |
| Registry activities (administrative activities in health care) | 70 | 70 | 70 |
| Registry activities (commerce and craft affairs) | 70 | 70 | 70 |
| Registry activities (public administration) | 30 | 70 | 70 |
| School canteen service (educational support activities) | 70 | 30 | 70 |
| Specialized medicine (medical consulting activities) | 30 | 0 | 30 |
| Specialized treatments (hospital activities) | 30 | 0 | 30 |
| Student administrative office (administrative activities in education) | 70 | 70 | 70 |
| Surgery (hospital activities) | 30 | 0 | 30 |
| Tax roll (law and justice) | 70 | 30 | 70 |
| Teaching activities (tertiary education: graduate or post-graduate level; arts schools) | 0 | 0 | 30 |
| Tourist hospitality and tourism management (tourism) | 30 | 0 | 70 |
| Training activities (other education) | 30 | 0 | 30 |
| Training activities (tertiary education: graduate or post-graduate level; arts schools) | 30 | 0 | 30 |
| % Automatability | |||
|---|---|---|---|
| Public service | Expert 1 | Expert 2 | Expert 3 |
| Activities of medical laboratories: X-ray laboratories, blood analysis laboratories; blood, sperm and transplant organ banks (other human health activities) | 30 | 30 | 30 |
| Activities of nurses and physiotherapists (other human health activities) | 30 | 0 | 30 |
| Administrative office: external relations and communication (administrative activities of providing education) | 70 | 30 | 70 |
| Animal medicine (other human health activities) | 30 | 0 | 30 |
| Archive activities (arts activities) | 30 | 30 | 30 |
| Benefits, grants and loans (agriculture) | 70 | 30 | 70 |
| Benefits, grants and loans (commerce and craft affairs) | 70 | 30 | 70 |
| Benefits, grants and loans (labor and social affairs) | 70 | 30 | 70 |
| Copy of judicial documents (law and justice) | 70 | 70 | 70 |
| cup – health multifunctional center (administrative activities in health care) | 70 | 70 | 70 |
| Duty/tax desk – payment collection activities (public administration) | 70 | 70 | 70 |
| Emergency medicine (hospital activities) | 0 | 0 | 30 |
| External relations and citizen communication (administrative activities in health care) | 30 | 30 | 70 |
| External relations and citizen communication (public administration) | 30 | 30 | 70 |
| General medicine (medical consulting activities) | 30 | 0 | 30 |
| Help desk and center of employment (labor and social affairs) | 70 | 30 | 70 |
| Hospital pharmacy management (hospital activities) | 0 | 0 | 30 |
| Inspections, monitoring and disputes (public administration) | 30 | 30 | 70 |
| Inspections, monitoring and issue of opinions (commerce and craft affairs) | 70 | 0 | 70 |
| Inspections, monitoring and issue of opinions (infrastructures and transport) | 70 | 0 | 70 |
| Issue of authorizations, of certifications and of complaints (commerce and craft affairs) | 70 | 70 | 70 |
| Issue of authorizations, of certifications and of complaints (economics affairs) | 70 | 70 | 70 |
| Issue of authorizations, of certifications and of complaints (environment) | 70 | 70 | 70 |
| Issue of authorizations, of certifications and of complaints (infrastructures and transport) | 70 | 70 | 70 |
| Issue of authorizations, of certifications and of complaints (public administration) | 70 | 70 | 70 |
| Issue of authorizations, of certifications and of complaints (real estate) | 70 | 70 | 70 |
| Issue of authorizations, of statements, of certifications and of appraisals (law and justice) | 70 | 70 | 70 |
| Judgments, order to pay and opinions (law and justice) | 0 | 0 | 30 |
| Judicial sales and writs of execution (law and justice) | 30 | 0 | 30 |
| Legal medicine (administrative activities in health care) | 30 | 0 | 70 |
| Library activities (arts activities) | 30 | 30 | 30 |
| Management and conservation of historical and artistic heritage (cultural activities) | 30 | 0 | 30 |
| Management of botanical, zoological gardens and nature reserves (cultural activities) | 30 | 0 | 30 |
| Management of registry, rosters, rolls and archives (economics affairs) | 70 | 30 | 70 |
| Management of sports facilities and recreation activities (sports activities) | 0 | 0 | 30 |
| Museum activities (arts activities) | 30 | 0 | 30 |
| Other social work activities without accommodation | 30 | 0 | 30 |
| Placement (educational support activities) | 0 | 0 | 30 |
| Professional practice examination (economics affairs) | 30 | 0 | 30 |
| Registration, medical reports and medical archive consultation (administrative activities in health care) | 30 | 70 | 70 |
| Registry activities (administrative activities in health care) | 70 | 70 | 70 |
| Registry activities (commerce and craft affairs) | 70 | 70 | 70 |
| Registry activities (public administration) | 30 | 70 | 70 |
| School canteen service (educational support activities) | 70 | 30 | 70 |
| Specialized medicine (medical consulting activities) | 30 | 0 | 30 |
| Specialized treatments (hospital activities) | 30 | 0 | 30 |
| Student administrative office (administrative activities in education) | 70 | 70 | 70 |
| Surgery (hospital activities) | 30 | 0 | 30 |
| Tax roll (law and justice) | 70 | 30 | 70 |
| Teaching activities (tertiary education: graduate or post-graduate level; arts schools) | 0 | 0 | 30 |
| Tourist hospitality and tourism management (tourism) | 30 | 0 | 70 |
| Training activities (other education) | 30 | 0 | 30 |
| Training activities (tertiary education: graduate or post-graduate level; arts schools) | 30 | 0 | 30 |
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