Companies interviewed
| Actor type | Company interviewed | Role of interviewee(s) | Years in the industry* | Years in the company* | Time | |
|---|---|---|---|---|---|---|
| Case 1 (Port conflict, n = 29) | ||||||
| Company importing goods | 1-ImpA | Fashion retailer | Import and export manager | 10 | 4 | May 2018 |
| 1-ImpB | Retailer (sports) | Logistics director | 17 | 17 | Sep 2018 | |
| 1-ImpC | Manufacturer (textiles) | Purchasing manager | 10 | 10 | Jun 2018 | |
| 1-ImpD | Small textile trading company | Finance | 29 | 29 | Apr 2018 | |
| 1-ImpE | Small fashion retailer | 1. Owner and | 1: 23 | 1: 23 | May 2018 | |
| 2. Purchasing manager | 2: 11 | 2: 11 | ||||
| 1-ImpF | Manufacturer (automotive) | Inbound logistics | 13 | 3 | Mar 2018 | |
| 1-ImpG | Small supplier (automotive) | Managing director | 20 | 20 | Apr 2018 | |
| 1-ImpH | Retailer | Head of transport | 32 | 16 | Apr 2018 | |
| 1-ImpI | Retailer (electronics) | Logistics manager | 14 | 3 | Sep 2018 | |
| 1-ImpJ | Large company (home furnishings) | Purchasing and transport manager | 30 | 30 | May 2018 | |
| 1-ImpK | Retailer (grilling equipment) | Logistics manager | 24 | 14 | Jun 2018 | |
| Company exporting goods | 1-ExpA | Manufacturer (forestry) | Director logistics of supply chain management | 28 | 28 | May 2018 |
| 1-ExpB | Manufacturer (automotive) | Manager of outbound transport | 28 | 25 | Apr 2018 | |
| 1-ExpC | Manufacturer (chemical) | Global logistic development and sourcing manager | 25 | 10 | Apr 2018 | |
| 1-ExpD | Small manufacturer (machinery) | Managing director | >5 years | >5 years | Apr 2018 | |
| 1-ExpE | Manufacturer (bearings) | Manager of outbound transport | 38 | 38 | Mar 2018 | |
| 1-ExpF | Manufacturer (forestry) | Senior vice president of logistics | 32 | 10 | May 2018 | |
| Port-terminal operator | 1-PortA | Large Swedish port | Chief operations officer | 28 | 23 | May 2018 |
| 1-PortB | Swedish port, container capability | Business support manager | 8 | 5 | May 2018 | |
| 1-PortC | Swedish port, container capability | Marketing manager | 16 | 16 | May 2018 | |
| 1-PortD | Swedish port, container capability | Operations manager | 10 | 3 | Sep 2018 | |
| Shipping company | 1-LineA | Shipping company | Managing director | 20 | 5 | Jun 2018 |
| 1-LineB | Shipping company | 1. Managing director Scandinavia | 1: 23 | 1: 23 | Jun 2018 | |
| 2. Trade manager | 2: 28 | 2: 11 | ||||
| 1-LineC | Shipping company | Regional manager, feeder and network in Scandinavia | 30 | 30 | May 2018 | |
| 1-AgenA | Shipping agent | 1. Managing director | 1: 25 | 1: 21 | May 2018 | |
| 2. Import and equipment manager | 2: 30 | 2: 10 | ||||
| 1-AgenB | Shipping agent | General manager | 32 | 14 | Jun 2018 | |
| Freight forwarder | 1-FwdA | Freight forwarder | Country head of ocean freight, overland and logistics | 28 | 2 | Apr 2018 |
| 1-FwdB | Freight forwarder | Head of import | 17 | 17 | May 2018 | |
| 1-FwdC | Freight forwarder | Head of ocean freight | 18 | 14 | Jun 2018 | |
| Case 2 (i.e. COVID-19 pandemic), n = 13 | ||||||
| Company importing goods | 2-ImpA | Fashion retailer | Import and export manager | 11.5 | 5.5 | Jan 2022 |
| 2-ImpB | Retailer (sports) | Logistics director | 18.5 | 18.5 | Dec 2021 | |
| Company exporting goods | 2-ExpA | Manufacturer (forestry) | Logistics director of supply chain management | 30 | 30 | Jan 2022 |
| Port-terminal operator | 2-PortE | Swedish port, container capability | Operations manager | 17.5 | 7 | Nov 2021 |
| Shipping company | 2-AgenA | Shipping line agency | Managing director | 26.5 | 22.5 | Jan 2022 |
| 2-LineB | Shipping line | 1. Key client director | 1: 14.5 | 1: 3 | Jan 2022 | |
| 2. Country sales manager | 2: 23.5 | 2: 11.5 | ||||
| 3. Area head of key clients, Scandinavia | 3: 13.5 | 3: 7.5 | ||||
| 2-LineC | Shipping line | Regional manager, Scandinavia | 31.5 | 31.5 | Jan 2022 | |
| 2-LineD | Shipping line | Operations director | 13.5 | 2.5 | Jan 2022 | |
| 2-LineE | Shipping line | Country manager | 28.5 | 4.5 | Jan 2022 | |
| 2-LineF | Shipping line | Director, Scandinavia | 22 | 4 | Jan 2022 | |
| Freight forwarder | 2-FwdB | Freight forwarder | Head of ocean freight | 16.5 | 15 | Jan 2022 |
| 2-FwdC | Freight forwarder | Head of ocean operations, Sweden | 19.5 | 15.5 | Jan 2022 | |
| 2-FwdD | Freight forwarder | Head of ocean freight | 11.5 | 3.5 | Jan 2022 | |
| Actor type | Company interviewed | Role of interviewee(s) | Years in the industry* | Years in the company* | Time | |
|---|---|---|---|---|---|---|
| Company importing goods | 1-ImpA | Fashion retailer | Import and export manager | 10 | 4 | May 2018 |
| 1-ImpB | Retailer (sports) | Logistics director | 17 | 17 | Sep 2018 | |
| 1-ImpC | Manufacturer (textiles) | Purchasing manager | 10 | 10 | Jun 2018 | |
| 1-ImpD | Small textile trading company | Finance | 29 | 29 | Apr 2018 | |
| 1-ImpE | Small fashion retailer | 1. Owner and | 1: 23 | 1: 23 | May 2018 | |
| 2. Purchasing manager | 2: 11 | 2: 11 | ||||
| 1-ImpF | Manufacturer (automotive) | Inbound logistics | 13 | 3 | Mar 2018 | |
| 1-ImpG | Small supplier (automotive) | Managing director | 20 | 20 | Apr 2018 | |
| 1-ImpH | Retailer | Head of transport | 32 | 16 | Apr 2018 | |
| 1-ImpI | Retailer (electronics) | Logistics manager | 14 | 3 | Sep 2018 | |
| 1-ImpJ | Large company (home furnishings) | Purchasing and transport manager | 30 | 30 | May 2018 | |
| 1-ImpK | Retailer (grilling equipment) | Logistics manager | 24 | 14 | Jun 2018 | |
| Company exporting goods | 1-ExpA | Manufacturer (forestry) | Director logistics of supply chain management | 28 | 28 | May 2018 |
| 1-ExpB | Manufacturer (automotive) | Manager of outbound transport | 28 | 25 | Apr 2018 | |
| 1-ExpC | Manufacturer (chemical) | Global logistic development and sourcing manager | 25 | 10 | Apr 2018 | |
| 1-ExpD | Small manufacturer (machinery) | Managing director | >5 years | >5 years | Apr 2018 | |
| 1-ExpE | Manufacturer (bearings) | Manager of outbound transport | 38 | 38 | Mar 2018 | |
| 1-ExpF | Manufacturer (forestry) | Senior vice president of logistics | 32 | 10 | May 2018 | |
| Port-terminal operator | 1-PortA | Large Swedish port | Chief operations officer | 28 | 23 | May 2018 |
| 1-PortB | Swedish port, container capability | Business support manager | 8 | 5 | May 2018 | |
| 1-PortC | Swedish port, container capability | Marketing manager | 16 | 16 | May 2018 | |
| 1-PortD | Swedish port, container capability | Operations manager | 10 | 3 | Sep 2018 | |
| Shipping company | 1-LineA | Shipping company | Managing director | 20 | 5 | Jun 2018 |
| 1-LineB | Shipping company | 1. Managing director Scandinavia | 1: 23 | 1: 23 | Jun 2018 | |
| 2. Trade manager | 2: 28 | 2: 11 | ||||
| 1-LineC | Shipping company | Regional manager, feeder and network in Scandinavia | 30 | 30 | May 2018 | |
| 1-AgenA | Shipping agent | 1. Managing director | 1: 25 | 1: 21 | May 2018 | |
| 2. Import and equipment manager | 2: 30 | 2: 10 | ||||
| 1-AgenB | Shipping agent | General manager | 32 | 14 | Jun 2018 | |
| Freight forwarder | 1-FwdA | Freight forwarder | Country head of ocean freight, overland and logistics | 28 | 2 | Apr 2018 |
| 1-FwdB | Freight forwarder | Head of import | 17 | 17 | May 2018 | |
| 1-FwdC | Freight forwarder | Head of ocean freight | 18 | 14 | Jun 2018 | |
| Company importing goods | 2-ImpA | Fashion retailer | Import and export manager | 11.5 | 5.5 | Jan 2022 |
| 2-ImpB | Retailer (sports) | Logistics director | 18.5 | 18.5 | Dec 2021 | |
| Company exporting goods | 2-ExpA | Manufacturer (forestry) | Logistics director of supply chain management | 30 | 30 | Jan 2022 |
| Port-terminal operator | 2-PortE | Swedish port, container capability | Operations manager | 17.5 | 7 | Nov 2021 |
| Shipping company | 2-AgenA | Shipping line agency | Managing director | 26.5 | 22.5 | Jan 2022 |
| 2-LineB | Shipping line | 1. Key client director | 1: 14.5 | 1: 3 | Jan 2022 | |
| 2. Country sales manager | 2: 23.5 | 2: 11.5 | ||||
| 3. Area head of key clients, Scandinavia | 3: 13.5 | 3: 7.5 | ||||
| 2-LineC | Shipping line | Regional manager, Scandinavia | 31.5 | 31.5 | Jan 2022 | |
| 2-LineD | Shipping line | Operations director | 13.5 | 2.5 | Jan 2022 | |
| 2-LineE | Shipping line | Country manager | 28.5 | 4.5 | Jan 2022 | |
| 2-LineF | Shipping line | Director, Scandinavia | 22 | 4 | Jan 2022 | |
| Freight forwarder | 2-FwdB | Freight forwarder | Head of ocean freight | 16.5 | 15 | Jan 2022 |
| 2-FwdC | Freight forwarder | Head of ocean operations, Sweden | 19.5 | 15.5 | Jan 2022 | |
| 2-FwdD | Freight forwarder | Head of ocean freight | 11.5 | 3.5 | Jan 2022 | |
Note(s): *At the time of the interviews (i.e. mid-2018 and beginning of 2022)
Source(s): Table by authors