Table 1. Coping with COVID-19 distress... | Emerald Publishing

Table 1.

Coping with COVID-19 distress

Industry	COVID-19 distress	Examples of digital transformation and innovation
Retail	•Extensive quarantines and social distancing policies disable shopping in and in physical stores, malls and supermarkets • A general decrease in demand for durable goods • Problems with global production/ supply chains	• Internet shopping with home delivery enabled by digital platforms • Customized opening hours
Culture	• Extensive quarantines and social distancing policies closes venues (theaters, movie theaters, museums, sport arenas, etc.) • Self-employed cultural workers experiencing decreased demand	•Museums offering virtual tours • Movie premieres being released instantly at streaming platforms • Artist offering live concerts over Facebook
Hotels and Restaurants	• Extensive quarantines and social distancing policies and closed borders prevents tourism and rapidly disables hotels, restaurants and bars	•Increased take-out offerings, • Offerings to double the value on gift-cards for later consumption • New policies promoting outside dining • Hotels being used for temporary hospitals or temporary housing for medical staff
Transportation and Travel	• Closed borders have resulted in a decreased demand for cross border transportation of persons and goods • Travel industry with almost no travelers owing to extensive quarantines and social distancing policies • Decreased demand public transport and taxi services	•Opportunities for driverless transportation, • Robot delivery of post • Gift cards for later travel
Public services/expert work	• Continued or increased need of public services such as social services, economic assistance, court services • Problematic delivery of services (although the locations; courts, police stations, etc. are often excluded from restrictions there is a prominent risk of spreading the virus)	•Digital services over platforms or apps, • Digital education • Automated decision-making • Virtual courtrooms

Industry	COVID-19 distress	Examples of digital transformation and innovation
Retail	•Extensive quarantines and social distancing policies disable shopping in and in physical stores, malls and supermarkets• A general decrease in demand for durable goods• Problems with global production/ supply chains	• Internet shopping with home delivery enabled by digital platforms• Customized opening hours
Culture	• Extensive quarantines and social distancing policies closes venues (theaters, movie theaters, museums, sport arenas, etc.)• Self-employed cultural workers experiencing decreased demand	•Museums offering virtual tours• Movie premieres being released instantly at streaming platforms• Artist offering live concerts over Facebook
Hotels and Restaurants	• Extensive quarantines and social distancing policies and closed borders prevents tourism and rapidly disables hotels, restaurants and bars	•Increased take-out offerings,• Offerings to double the value on gift-cards for later consumption• New policies promoting outside dining• Hotels being used for temporary hospitals or temporary housing for medical staff
Transportation and Travel	• Closed borders have resulted in a decreased demand for cross border transportation of persons and goods• Travel industry with almost no travelers owing to extensive quarantines and social distancing policies• Decreased demand public transport and taxi services	•Opportunities for driverless transportation,• Robot delivery of post• Gift cards for later travel
Public services/expert work	• Continued or increased need of public services such as social services, economic assistance, court services• Problematic delivery of services (although the locations; courts, police stations, etc. are often excluded from restrictions there is a prominent risk of spreading the virus)	•Digital services over platforms or apps,• Digital education• Automated decision-making• Virtual courtrooms