Table 3 Discriminant validity test... | Emerald Publishing

Table 3

Discriminant validity test result of first-order constructs using Fornell–Larcker criterion

Constructs	1	2	3	4	5	6	7	8	9	10	11	12
1. Affective Inertia	0.78
2. Affective Commitment	0.70	0.85
3. Behavioral Inertia	0.74	0.66	0.81
4. Cognitive Inertia	0.66	0.58	0.62	0.83
5.Discontinuance Intention	−0.13	−0.09	−0.12	0.03	0.90
6. Distrust	0.00	0.02	0.01	0.05	0.35	0.81
7. Negative Electronic WOM	0.24	0.30	0.22	0.27	0.26	0.58	0.81
8. Privacy Invasion	−0.01	0.00	0.00	0.00	0.28	0.80	0.58	0.81
9. Negative Offline WOM	0.23	0.36	0.22	0.32	0.32	0.50	0.79	0.51	0.87
10. Structural Assurances	0.67	0.65	0.59	0.58	−0.13	−0.09	0.18	−0.09	0.26	0.77
11. Switching Cost	0.63	0.66	0.57	0.57	0.06	0.16	0.39	0.15	0.45	0.53	0.80
12. Use Habit	0.64	0.64	0.62	0.50	−0.18	0.11	0.25	0.11	0.22	0.55	0.57	0.76

Constructs	1	2	3	4	5	6	7	8	9	10	11	12
1. Affective Inertia	0.78
2. Affective Commitment	0.70	0.85
3. Behavioral Inertia	0.74	0.66	0.81
4. Cognitive Inertia	0.66	0.58	0.62	0.83
5.Discontinuance Intention	−0.13	−0.09	−0.12	0.03	0.90
6. Distrust	0.00	0.02	0.01	0.05	0.35	0.81
7. Negative Electronic WOM	0.24	0.30	0.22	0.27	0.26	0.58	0.81
8. Privacy Invasion	−0.01	0.00	0.00	0.00	0.28	0.80	0.58	0.81
9. Negative Offline WOM	0.23	0.36	0.22	0.32	0.32	0.50	0.79	0.51	0.87
10. Structural Assurances	0.67	0.65	0.59	0.58	−0.13	−0.09	0.18	−0.09	0.26	0.77
11. Switching Cost	0.63	0.66	0.57	0.57	0.06	0.16	0.39	0.15	0.45	0.53	0.80
12. Use Habit	0.64	0.64	0.62	0.50	−0.18	0.11	0.25	0.11	0.22	0.55	0.57	0.76

Note(s): The italic numbers in the diagonal are the square root of AVEs and WOM= Word of mouth