Critical success factors results
| CSF emerged | CSF discarded | CSF to be contextualized | Categories emerged |
|---|---|---|---|
| CSF 1 | CSF 3 | CSF 4 | Total Employee involvement [CSF1; CSF12] |
| CSF 2 | CSF 8 | CSF 6 | Customer Satisfaction [CSF7] |
| CSF 5 | CSF 10 | Democratic Management and Teamwork [CSF5; CSF11] | |
| CSF 7 | Continuous Improvement and Training [CSF2] | ||
| CSF 9 | Supplier Management [CSF9] | ||
| CSF11 | |||
| CSF 12 |
| CSF emerged | CSF discarded | CSF to be contextualized | Categories emerged |
|---|---|---|---|
| CSF 1 | CSF 3 | CSF 4 | Total Employee involvement [CSF1; CSF12] |
| CSF 2 | CSF 8 | CSF 6 | Customer Satisfaction [CSF7] |
| CSF 5 | CSF 10 | Democratic Management and Teamwork [CSF5; CSF11] | |
| CSF 7 | Continuous Improvement and Training [CSF2] | ||
| CSF 9 | Supplier Management [CSF9] | ||
| CSF11 | |||
| CSF 12 |