Open questions employed
| Questions |
| Q1 How were participants involved in the steps of the project? Are they satisfied with their level of involvement? |
| Q2 How much did the project need to be redesigned and improved during construction? How much has it changed, and what has spurred on this process? |
| Q3 Have you implemented a strategic quality management plan? |
| Q4 Did you participate in a training program specific to project task management? If so, did it cover the entire project or only its beginning? |
| Q5 How did members coordinate? What working methodologies have you adopted (face-to-face, computer-mediated, mixed)? |
| Q6 How do you feel the project has improved over time? |
| Q7 Have customer satisfaction surveys been submitted to patients? If so, which tools (interviews, questionnaires, focus groups) have you adopted? |
| Q8 Have specific professionals been provided for the process analysis task? |
| Q9 What is your opinion on suppliers' relationship management? |
| Q10 Have you identified top and middle managers on your team? What kind of support did they provide? |
| Q11 Could you define your project as having a democratic management style? |
| Q12 Recent discussions in the literature argue that organizational culture change originates from the emerging context (environment) dynamics. Does this concept find confirmation in healthcare organizations? |
| Questions |
| Q1 How were participants involved in the steps of the project? Are they satisfied with their level of involvement? |
| Q2 How much did the project need to be redesigned and improved during construction? How much has it changed, and what has spurred on this process? |
| Q3 Have you implemented a strategic quality management plan? |
| Q4 Did you participate in a training program specific to project task management? If so, did it cover the entire project or only its beginning? |
| Q5 How did members coordinate? What working methodologies have you adopted (face-to-face, computer-mediated, mixed)? |
| Q6 How do you feel the project has improved over time? |
| Q7 Have customer satisfaction surveys been submitted to patients? If so, which tools (interviews, questionnaires, focus groups) have you adopted? |
| Q8 Have specific professionals been provided for the process analysis task? |
| Q9 What is your opinion on suppliers' relationship management? |
| Q10 Have you identified top and middle managers on your team? What kind of support did they provide? |
| Q11 Could you define your project as having a democratic management style? |
| Q12 Recent discussions in the literature argue that organizational culture change originates from the emerging context (environment) dynamics. Does this concept find confirmation in healthcare organizations? |
Source(s): Author's own creation
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