Table 1 Research question 1: themes and... | Emerald Publishing

Table 1

Research question 1: themes and examples of meaning units/quotes

Research question	Themes	Examples of meaning units/quotes
Q1. Stakeholders’ understanding of the concept of Close Care	a. Abstract concept	“My experience is that there have been so many different definitions of what Close Care means in different operations” (participant 4)
	a. Abstract concept	“This transition to Close Care is very abstract. What is happening? Where are the concrete examples? We need to communicate much better and erase the feeling that it is an abstract project somewhere out there” (participant 5)
	b. Person centredness	“I think that Close Care means that care should be close to the individual in terms of easily finding it when needed” (participant)
		“Close Care means somebody that listens and understands my needs and then knows where the best help is to be found, and it could be individual solutions” (participant 10)
		“The word ‘close’ can mean both physically close but also close in the sense of easy access in the form digital solutions and a good relationship and trust between the professional and the citizen seeking care” (participant 12)
		“It (person centred care) can become action (for the individual)” (participant 11)
	c. Cooperation	“We need to cooperate with civil society … (for our citizens) to become more physically active and strengthen both physical and psychological health” (participant 13)
	d. Information sharing	“We need much easier information sharing between different organisations … We need joint journal systems and so on …” (participant 12)
	d. Information sharing	“How do we manage to instil safety in our own systems, in our own organisations, so individuals dare to build bridges, so that one dares to say ‘yes’ … without the feeling of having to be on guard to not be used and ending up at the bottom of … what is it called … the food chain” (participant 2)
	e. Economic reality requiring cooperation and pooling of resources	“To work with Close Care and person centeredness is also (to work) with quality and be more economically efficient” (participant 11)

Research question	Themes	Examples of meaning units/quotes
Q1. Stakeholders’ understanding of the concept of Close Care	a. Abstract concept	“My experience is that there have been so many different definitions of what Close Care means in different operations” (participant 4)
	a. Abstract concept	“This transition to Close Care is very abstract. What is happening? Where are the concrete examples? We need to communicate much better and erase the feeling that it is an abstract project somewhere out there” (participant 5)
	b. Person centredness	“I think that Close Care means that care should be close to the individual in terms of easily finding it when needed” (participant)
		“Close Care means somebody that listens and understands my needs and then knows where the best help is to be found, and it could be individual solutions” (participant 10)
		“The word ‘close’ can mean both physically close but also close in the sense of easy access in the form digital solutions and a good relationship and trust between the professional and the citizen seeking care” (participant 12)
		“It (person centred care) can become action (for the individual)” (participant 11)
	c. Cooperation	“We need to cooperate with civil society … (for our citizens) to become more physically active and strengthen both physical and psychological health” (participant 13)
	d. Information sharing	“We need much easier information sharing between different organisations … We need joint journal systems and so on …” (participant 12)
	d. Information sharing	“How do we manage to instil safety in our own systems, in our own organisations, so individuals dare to build bridges, so that one dares to say ‘yes’ … without the feeling of having to be on guard to not be used and ending up at the bottom of … what is it called … the food chain” (participant 2)
	e. Economic reality requiring cooperation and pooling of resources	“To work with Close Care and person centeredness is also (to work) with quality and be more economically efficient” (participant 11)

Source(s): Authors’ own work