Table 2.

Guiding principles for five CSFs with difference/contradiction

CSFRanking (Stage)Guiding principle
OneTwo
CSF-DS6: Build Security Awareness Campaigns111Raise employee IS/cyber security awareness and knowledge to enhance organisational maturity
CSF-EV1: Maintain Quarterly Evaluation of Employee Performance111Evaluate employee performance at a frequency that aligns with the organisational IS/cyber security strategy
CSF-DS5: Adhere to Organisational Security Policy and the “Law of the Land”92Secure top management support to encourage all employees to comply with IS/cyber security policy
CSF-DS2: Know Your Audiences to Ensure Content Suitability36Avoid a one size fits all approach to programme content to promote employee engagement
CSF-DS4: Design for Cultural Context and Employee Cultural Diversity69Appreciate employee cultural differences to shape programme content
Source: Authors’ own creation/work

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