Constructs and scale items
| Constructs and scale items | Standardized factor loadings (t-values) |
|---|---|
| Export venture performance (CR = 0.91, AVE = 0.71) | |
| Regarding the major product line in the host country | |
| 1. Your company is satisfied with sales during the past 3 years | 0.87a |
| 2. Your company is satisfied with profitability during the past 3 years | 0.71 (12.62) |
| 3. Your company is satisfied with sales growth during the past 3 years | 0.92 (18.94) |
| 4. Your company is satisfied with financial goals during the past 3 years | 0.86 (17.35) |
| Export function performance | |
| Please indicate the ratio of exports to total sales | |
| Export intelligence generation (CR = 0.90, AVE = 0.75) | |
| 1. We periodically review the likely effect of changes in our export environment (e.g. technology and regulation) | 0.78a |
| 2. We generate a lot of information to understand the forces which influence our overseas customers’ need and performance | 0.86 (10.82) |
| 3. We constantly monitor our level of commitment and orientation to serving export customer needs | 0.95 (12.70) |
| Export intelligence dissemination (CR = 0.83, AVE = 0.63) | |
| 1. Information about our export competitors’ activities often reaches relevant personnel too late to be of any use. (reversed) | 0.70a |
| 2. Important information concerning export market trends (regulatory, technology) is often discarded as it makes its way along the communication chain. (reversed) | 0.94 (10.65) |
| 3. Information regarding the way we serve our export customers takes forever to reach relevant personnel. (reversed) | 0.71 (10.36) |
| Export intelligence responsiveness (CR = 0.82, AVE = 0.61) | |
| 1. If a major competitor were to launch an intensive campaign targeted at our foreign customers, we would implement a response immediately | 0.86a |
| 2. We rapidly respond to competitive actions that threaten us in the major export market | 0.85 (12.89) |
| 3. We give close attention to after sales service in the major export market | 0.60 (9.50) |
| International channel partner selection through WOM referral (CR = 0.77, AVE = 0.55) | |
| 1. Your company often relies on information from other companies in the same industry when selecting foreign sales partners | 0.50a |
| 2. Your company often selects foreign sales partners through business friends | 0.78 (3.69) |
| 3. Your company often selects foreign sales partners based on business partners’ recommendations or referrals | 0.89 (6.32) |
| Environmental dynamism [formative indicator] | |
| 1. In the export country, customers frequently change their product preferences | |
| 2. In the export country, competitors frequently change their strategies | |
| 3. In the export country, international channel partners frequently change their strategies | |
| Environmental diversity [formative indicator] | |
| 1. There are many competitors in the export country | |
| 2. End customers in the export country have different needs from each other | |
| 3. There is a wide variety of international channel partners in the export country | |
| Psychic distance [formative indicator] | |
| To which degree do you perceive the following elements to be different between Japan and the major export country? (Seven-point scale from 1 = “very similar” to 7 = “very different”) | |
| 1. Level of economic and industrial development | |
| 2. Communications infrastructure | |
| 3. Marketing infrastructure | |
| 4. Technical requirements | |
| 5. Market competitiveness | |
| 6. Legal regulations | |
| 7. Purchasing power of customers | |
| 8. Lifestyles | |
| 9. Consumer preferences | |
| 10. Level of literacy and education | |
| 11. Language | |
| 12. Cultural values, beliefs, attitudes, and tradition | |
| Firm size | |
| Please indicate the number of full-time employees in your company | |
| Export experience (years of exporting) | |
| Please indicate the period of time since your company started selling export product line items in export countries | |
| Export scope (number of export markets) | |
| Please indicate in how many countries your company sells the export product line item | |
| Instrumental variable (premium product offering) | |
| How do you rate your product line on the following product characteristics compared with your competitors’ characteristics? | |
| 1. Prestige or image of the brand (1 = “not high” and 7 = “high”) | |
| 2. Price range (1 = “low price range” and 7 = “high price range”) | |
| 3. Product quality and performance (1 = “low end” and 7 = “high end”) |
| Constructs and scale items | Standardized factor loadings ( |
|---|---|
| Regarding the major product line in the host country | |
| 1. Your company is satisfied with sales during the past 3 years | 0.87a |
| 2. Your company is satisfied with profitability during the past 3 years | 0.71 (12.62) |
| 3. Your company is satisfied with sales growth during the past 3 years | 0.92 (18.94) |
| 4. Your company is satisfied with financial goals during the past 3 years | 0.86 (17.35) |
| Please indicate the ratio of exports to total sales | |
| 1. We periodically review the likely effect of changes in our export environment (e.g. technology and regulation) | 0.78a |
| 2. We generate a lot of information to understand the forces which influence our overseas customers’ need and performance | 0.86 (10.82) |
| 3. We constantly monitor our level of commitment and orientation to serving export customer needs | 0.95 (12.70) |
| 1. Information about our export competitors’ activities often reaches relevant personnel too late to be of any use. (reversed) | 0.70a |
| 2. Important information concerning export market trends (regulatory, technology) is often discarded as it makes its way along the communication chain. (reversed) | 0.94 (10.65) |
| 3. Information regarding the way we serve our export customers takes forever to reach relevant personnel. (reversed) | 0.71 (10.36) |
| 1. If a major competitor were to launch an intensive campaign targeted at our foreign customers, we would implement a response immediately | 0.86a |
| 2. We rapidly respond to competitive actions that threaten us in the major export market | 0.85 (12.89) |
| 3. We give close attention to after sales service in the major export market | 0.60 (9.50) |
| 1. Your company often relies on information from other companies in the same industry when selecting foreign sales partners | 0.50a |
| 2. Your company often selects foreign sales partners through business friends | 0.78 (3.69) |
| 3. Your company often selects foreign sales partners based on business partners’ recommendations or referrals | 0.89 (6.32) |
| 1. In the export country, customers frequently change their product preferences | |
| 2. In the export country, competitors frequently change their strategies | |
| 3. In the export country, international channel partners frequently change their strategies | |
| 1. There are many competitors in the export country | |
| 2. End customers in the export country have different needs from each other | |
| 3. There is a wide variety of international channel partners in the export country | |
| To which degree do you perceive the following elements to be different between Japan and the major export country? (Seven-point scale from 1 = “very similar” to 7 = “very different”) | |
| 1. Level of economic and industrial development | |
| 2. Communications infrastructure | |
| 3. Marketing infrastructure | |
| 4. Technical requirements | |
| 5. Market competitiveness | |
| 6. Legal regulations | |
| 7. Purchasing power of customers | |
| 8. Lifestyles | |
| 9. Consumer preferences | |
| 10. Level of literacy and education | |
| 11. Language | |
| 12. Cultural values, beliefs, attitudes, and tradition | |
| Please indicate the number of full-time employees in your company | |
| Please indicate the period of time since your company started selling export product line items in export countries | |
| Please indicate in how many countries your company sells the export product line item | |
| How do you rate your product line on the following product characteristics compared with your competitors’ characteristics? | |
| 1. Prestige or image of the brand (1 = “not high” and 7 = “high”) | |
| 2. Price range (1 = “low price range” and 7 = “high price range”) | |
| 3. Product quality and performance (1 = “low end” and 7 = “high end”) |
Note(s): All items were measured using seven-point scales from 1 = “strongly disagree” to 7 = “strongly agree,” unless otherwise indicated. CR = composite reliability. AVE = average variance extracted aFixed to the value of 1.00
Source(s): Author’s own creation
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