Table 7

Joint table presenting qualitative results according to the relationship between real teamwork and sustainable quality culture

Qualitative results – Identified categories regarding the relationship between real teamwork and sustainable quality culture
  • Clear mission and goals

  • Complementing competences, no hierarchy and shared responsibility

  • Constant collaboration and learning

  • Constant dialogue with customers

  • Consensus in decision-making

  • Leadership creates prerequisites

  • Living agreed values and behaviours

  • Systems view

  • Systematics in follow-ups and continuously improvements

  • Understanding of interdependency

Citations regarding the relationship between real teamwork and sustainable quality culture from the focus groups
  • − “… by seeing the value of it (the support from your colleagues), you also see the value of working together in a TMT. I think that affects the fact that we have a team feeling.”

  • − “We are good at basing decisions on facts.”

  • − “We want forward, together.”

Source(s): Table by authors

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