Table 4 Construct results Items...

Table 4

Construct results

Items	Construct %
Employees who contribute to the quality improvement process are rewarded by the hospital	CQ 87.5%
Surveys, focus groups and other methods are used by the hospital to assess patients’ satisfaction	CQ 87.5%
The hospital fosters a culture of quality improvement	CQ 100%
At all levels, the hospital combines continuous quality improvement initiatives with interdisciplinary teams	CQ 100%
Hospital managers have shown outstanding leadership in driving continuous improvement efforts	CQ 87.5%
To establish a more efficient work environment, the hospital adopts “5S” techniques. (sort, set in order, shine, standardize, sustain)	LM 100%
The hospital employs value stream mapping to detect non-value-added activities that result in waste and errors	LM 87.5%
Kaizen steps (Discover Improvement, Analyze Current Methods, Generate Original Ideas. Introduction, Develop an Implementation Plan, Implement the Plan, Evaluate the New Method) are employed in continuously improving hospital process	LM 100%
To enhance work process management, the hospital employs the just-in-time principle (producing what the patient needs when it needs it, and in the quantity and quality demanded)	LM 87,5,5%
To measure quality improvements, the hospital employs process improvement tools (FMEA, Control Charts)	SS 50%
All hospital improvement initiatives are reviewed on a routine basis	SS 87.5%
The hospital manages quality improvement efforts in a systematic manner	SS 62.5%
To decide on significant quality improvement projects, the hospital employs a systematic design process (Project charters)	SS 62.5%
Each hospital improvement project is assessed on a regular basis	SS 62.5%
To ensure patient safety, the hospital focuses on reducing the incidence of errors	PS 100%
The hospital prioritizes important processes to enhance patient safety	PS 100%
To increase patient safety, the hospital raises personnel error awareness	PS 100%
The hospital minimized the impact of medical care errors	PS 100%
The hospital encourages a working atmosphere that emphasizes patient safety	PS 100%
When there is a lot of work that needs to be done, we collaborate with one another to accomplish it	TW 87.5%
People in the hospital respect each other	TW 62.5%
When members of our unit get overwhelmed, other members of the same unit support them	TW 100%
The hospital units collaborate effectively to provide the most effective patient care	TW 87.5%
Team leaders encourage their employees to collaborate as a team	TW 100%
Medical treatment expenses have been reduced in recent years	QP 87.5%
Over the years, the severity of medical care errors has decreased	QP 62.5%
Over the years, patient waiting time (meeting with physicians and workers) has been reduced	QP 87.5%
Over the years, waste in hospital processes has decreased	QP 87.5%
Over the years, the frequency of patient complaints has reduced	QP 87.5%

Items	Construct %
Employees who contribute to the quality improvement process are rewarded by the hospital	CQ 87.5%
Surveys, focus groups and other methods are used by the hospital to assess patients’ satisfaction	CQ 87.5%
The hospital fosters a culture of quality improvement	CQ 100%
At all levels, the hospital combines continuous quality improvement initiatives with interdisciplinary teams	CQ 100%
Hospital managers have shown outstanding leadership in driving continuous improvement efforts	CQ 87.5%
To establish a more efficient work environment, the hospital adopts “5S” techniques. (sort, set in order, shine, standardize, sustain)	LM 100%
The hospital employs value stream mapping to detect non-value-added activities that result in waste and errors	LM 87.5%
Kaizen steps (Discover Improvement, Analyze Current Methods, Generate Original Ideas. Introduction, Develop an Implementation Plan, Implement the Plan, Evaluate the New Method) are employed in continuously improving hospital process	LM 100%
To enhance work process management, the hospital employs the just-in-time principle (producing what the patient needs when it needs it, and in the quantity and quality demanded)	LM 87,5,5%
To measure quality improvements, the hospital employs process improvement tools (FMEA, Control Charts)	SS 50%
All hospital improvement initiatives are reviewed on a routine basis	SS 87.5%
The hospital manages quality improvement efforts in a systematic manner	SS 62.5%
To decide on significant quality improvement projects, the hospital employs a systematic design process (Project charters)	SS 62.5%
Each hospital improvement project is assessed on a regular basis	SS 62.5%
To ensure patient safety, the hospital focuses on reducing the incidence of errors	PS 100%
The hospital prioritizes important processes to enhance patient safety	PS 100%
To increase patient safety, the hospital raises personnel error awareness	PS 100%
The hospital minimized the impact of medical care errors	PS 100%
The hospital encourages a working atmosphere that emphasizes patient safety	PS 100%
When there is a lot of work that needs to be done, we collaborate with one another to accomplish it	TW 87.5%
People in the hospital respect each other	TW 62.5%
When members of our unit get overwhelmed, other members of the same unit support them	TW 100%
The hospital units collaborate effectively to provide the most effective patient care	TW 87.5%
Team leaders encourage their employees to collaborate as a team	TW 100%
Medical treatment expenses have been reduced in recent years	QP 87.5%
Over the years, the severity of medical care errors has decreased	QP 62.5%
Over the years, patient waiting time (meeting with physicians and workers) has been reduced	QP 87.5%
Over the years, waste in hospital processes has decreased	QP 87.5%
Over the years, the frequency of patient complaints has reduced	QP 87.5%

Source(s): Authors own work

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