Table 3 HTMT values BP CS EE EHLP EI FLC... | Emerald Publishing

Table 3

HTMT values

	BP	CS	EE	EHLP	EI	FLC	MHLP	P	PLS
CS	0.564
EE	0.770	0.598
EHLP	0.755	0.622	0.799
EI	0.658	0.757	0.703	0.772
FLC	0.748	0.844	0.769	0.784	0.708
MHLP	0.603	0.774	0.641	0.686	0.804	0.832
P	0.627	0.631	0.689	0.504	0.712	0.845	0.686
PLS	0.596	0.665	0.621	0.834	0.751	0.690	0.722	0.835
S	0.757	0.803	0.777	0.813	0.718	0.772	0.763	0.780	0.785

	BP	CS	EE	EHLP	EI	FLC	MHLP	P	PLS
CS	0.564
EE	0.770	0.598
EHLP	0.755	0.622	0.799
EI	0.658	0.757	0.703	0.772
FLC	0.748	0.844	0.769	0.784	0.708
MHLP	0.603	0.774	0.641	0.686	0.804	0.832
P	0.627	0.631	0.689	0.504	0.712	0.845	0.686
PLS	0.596	0.665	0.621	0.834	0.751	0.690	0.722	0.835
S	0.757	0.803	0.777	0.813	0.718	0.772	0.763	0.780	0.785

Note(s): BP – Business Performance, CS – Customer Satisfaction, PR – Profitability and S – Sales

Source(s): Authors’ own work