CVPTA results
| Model loss | Benchmark loss | Average loss difference | t value | p value | |
|---|---|---|---|---|---|
| Business performance | 1.429 | 1.625 | −0.196 | 2.035 | 0.043 |
| Customer satisfaction | 0.843 | 1.134 | −0.291 | 4.434 | 0.000 |
| Employee empowerment | 1.302 | 1.503 | −0.201 | 2.464 | 0.015 |
| EHLP | 0.694 | 0.954 | −0.260 | 2.342 | 0.020 |
| Employee involvement | 0.704 | 0.894 | −0.190 | 2.643 | 0.009 |
| Fostering a Lean culture | 0.634 | 0.876 | −0.242 | 3.084 | 0.002 |
| Profitability | 0.685 | 0.818 | −0.133 | 2.301 | 0.023 |
| Providing support to Lean | 1.239 | 1.395 | −0.156 | 2.747 | 0.006 |
| Sales | 0.973 | 1.104 | −0.131 | 3.701 | 0.000 |
| Overall | 0.935 | 1.129 | −0.194 | 2.926 | 0.004 |
| Model loss | Benchmark loss | Average loss difference | |||
|---|---|---|---|---|---|
| Business performance | 1.429 | 1.625 | −0.196 | 2.035 | 0.043 |
| Customer satisfaction | 0.843 | 1.134 | −0.291 | 4.434 | 0.000 |
| Employee empowerment | 1.302 | 1.503 | −0.201 | 2.464 | 0.015 |
| EHLP | 0.694 | 0.954 | −0.260 | 2.342 | 0.020 |
| Employee involvement | 0.704 | 0.894 | −0.190 | 2.643 | 0.009 |
| Fostering a Lean culture | 0.634 | 0.876 | −0.242 | 3.084 | 0.002 |
| Profitability | 0.685 | 0.818 | −0.133 | 2.301 | 0.023 |
| Providing support to Lean | 1.239 | 1.395 | −0.156 | 2.747 | 0.006 |
| Sales | 0.973 | 1.104 | −0.131 | 3.701 | 0.000 |
| Overall | 0.935 | 1.129 | −0.194 | 2.926 | 0.004 |
Source(s): Authors’ own work
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