Table 4

The results of fuzzy exploratory analysis

No.VarianceEigenvaluesLoading factorCorresponding indicesFactor title
1(6.78,6.74,6.72)(3.388,3.258,3.158)(0.958,0.948,0.94)PO7Integrate of connectivity
 (0.327,0.325,0.325)SN4
 (0.958,0.948,0.94)IT10
 (−0.392,−0.391,−0.441)SN8
 (0.315,0.315,0.318)TT7
2(6.04, 5.90,5.87)(2.054,2.107,1.985)(0.92,0.885,0.734)PO6Spare hub
  (0.91,0.871,0.747)SN5 
  (0.308,0.343,0.323)SN9 
  (0.359,0.405,0.412)TT6 
3(5.44,5.55,4.95)(1.788,1.720,1.630)(0.485,0.572,0.534)IT3Service issue
  (0.636,0.701,0.634)TT9 
  (0.674,0.702,0.443)TT2 
4(4.78,4.59,4.35)(1.388,1.439,1.487)(−0.403,0.816,−0.341)PO2Logistics and supply chain
  (0.876,−0.347,0.771)PO4
  (0.462,0.313,−0.422)SN2
5(4.55,4.25,4.33)(1.292,1.291,1.276)(0.541,0.358,0.379)TT5Market component
  (−0.379,−0.716,−0.765)TT11
  (0.437,0.413,0.441)IT6
6(4.38,4.21,4.31)(1.163,1.206,1.246)(−0.352,0.359,0.554)IT1Online and digital markets
  (−0.364,−0.394,−0.354)TT1
7(3.44,4.04,4.15)(0.971,1.063,1.151)(−0.509,−0.509,−0.466)PO1Optimisation of efficiency
  (−0.402,−0.402,−0.331)SN6
  (0.429,0.429,0.319)SN7

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