Motivation for developing a quality management system
| Total sample (n. 228; 100%) | ||
|---|---|---|
| Motivations | Mean | SD |
| Improvement of the corporate image | 4.10 | 0.957 |
| Achievement of internal organizational improvements | 3.86 | 1.115 |
| Improvement of environmental protection | 3.71 | 1.178 |
| Compliance with legislation | 3.69 | 1.196 |
| Maintaining market competitiveness | 3.65 | 1.145 |
| Company policy transparency | 3.57 | 1.164 |
| Access to international markets | 3.49 | 1.289 |
| Improvement of relations with customers and suppliers | 3.48 | 1.076 |
| Guarantee of compliance with high standards by suppliers | 3.46 | 1.063 |
| Use of certification as a marketing tool | 3.43 | 1.122 |
| Market pressures | 3.33 | 1.274 |
| Positive aspects detected by companies already certified | 3.01 | 1.187 |
| Improvement of relations with government authorities | 2.84 | 1.299 |
| Creation of new partnerships | 2.71 | 1.163 |
| Financial benefits | 2.46 | 1.170 |
| Cronbach's alpha | 0.903 | |
| Total sample (n. 228; 100%) | ||
|---|---|---|
| Motivations | Mean | SD |
| Improvement of the corporate image | 4.10 | 0.957 |
| Achievement of internal organizational improvements | 3.86 | 1.115 |
| Improvement of environmental protection | 3.71 | 1.178 |
| Compliance with legislation | 3.69 | 1.196 |
| Maintaining market competitiveness | 3.65 | 1.145 |
| Company policy transparency | 3.57 | 1.164 |
| Access to international markets | 3.49 | 1.289 |
| Improvement of relations with customers and suppliers | 3.48 | 1.076 |
| Guarantee of compliance with high standards by suppliers | 3.46 | 1.063 |
| Use of certification as a marketing tool | 3.43 | 1.122 |
| Market pressures | 3.33 | 1.274 |
| Positive aspects detected by companies already certified | 3.01 | 1.187 |
| Improvement of relations with government authorities | 2.84 | 1.299 |
| Creation of new partnerships | 2.71 | 1.163 |
| Financial benefits | 2.46 | 1.170 |
Source(s): Author's own work
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