Barriers deriving from the implementation of a quality management system
| Total sample (n. 228; 100%) | ||
|---|---|---|
| Barriers | Mean | SD |
| Increase in bureaucratization | 3.56 | 0.930 |
| Increase in complexity of corporate procedures | 3.32 | 0.927 |
| Increase in business costs | 3.20 | 0.861 |
| Employee resistance to change | 2.90 | 1.161 |
| Implementing the standard does not translate into better performance | 2.86 | 0.951 |
| Difficulty of practical implementation of the standard | 2.86 | 0.909 |
| Excessive use of resources to keep standards active | 2.61 | 0.962 |
| Less control of company procedures | 2.19 | 0.919 |
| Poor acceptance by international market | 2.02 | 1.002 |
| Cronbach's alpha | 0.806 | |
| Total sample (n. 228; 100%) | ||
|---|---|---|
| Barriers | Mean | SD |
| Increase in bureaucratization | 3.56 | 0.930 |
| Increase in complexity of corporate procedures | 3.32 | 0.927 |
| Increase in business costs | 3.20 | 0.861 |
| Employee resistance to change | 2.90 | 1.161 |
| Implementing the standard does not translate into better performance | 2.86 | 0.951 |
| Difficulty of practical implementation of the standard | 2.86 | 0.909 |
| Excessive use of resources to keep standards active | 2.61 | 0.962 |
| Less control of company procedures | 2.19 | 0.919 |
| Poor acceptance by international market | 2.02 | 1.002 |
Source(s): Author's own work
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