Table 9

Motivations, perceived benefits and barriers of QMS contributing to company internationalization

BS.E.WaldglSignExp(B)
Company size0.3820.3011.60410.2051.465
Motivations
Market pressures0.1080.2480.18910.6641.114
Use of certification as a marketing tool−0.6840.3045.07810.024**0.505
Achievement of internal organizational improvements−0.1980.3560.30810.5790.821
Maintaining market competitiveness0.3550.3670.93410.3341.426
Positive aspects detected by companies already certified0.5770.2575.03610.025**1.781
Access to international markets0.6110.3263.50810.061*1.842
Improvement of relations with government authorities0.3110.3270.90710.3411.365
Improvement of the corporate image0.5690.4511.59610.2061.767
Company policy transparency−0.4760.3801.56610.2110.621
Creation of new partnerships0.6030.3273.39510.065*0.547
Improvement of relations with customers and suppliers0.5380.3861.93810.1641.712
Improvement of environmental protection0.7450.3524.48010.034**2.107
Compliance with legislation−0.1970.3140.39410.5300.821
Financial benefits0.0590.3550.02710.8691.061
Guarantee of compliance with high standards by suppliers−0.0740.3230.05310.8180.928
Benefits
Greater customer satisfaction0.3550.4880.52910.4671.426
Improvement of corporate image and reputation0.1360.5360.06510.7991.146
Greater awareness of business possibilities (in terms of continuous improvement)−0.4190.4710.79310.3730.657
Increase in the efficiency of business processes0.2610.4280.37010.5431.298
Product defects reduction−0.9210.5133.22710.072*0.398
Complaint reduction0.7750.5342.10810.1472.170
Improvement of internal communication−0.2090.4070.26310.6080.811
Increase in sales0.1880.4240.19710.6571.207
Improvement of the competitive advantage0.1220.4370.07810.7811.130
Increased staff motivation0.0450.3980.01310.9101.046
Financial advantages−0.0780.4130.03610.8500.925
Improved cooperation with the authorities−0.0260.3860.00510.9460.974
Risk prevention0.3580.3261.20510.2721.430
Trade barriers reduction−0.0690.4110.02810.8660.933
Increase in market share0.0830.4400.03610.8501.087
Company's performance Improvement−0.5060.4201.44610.2290.603
Opening to European and international markets0.6130.5041.48110.2241.847
Greater recognition of the company in European and international markets0.5700.5461.09110.2961.769
Greater dynamism and innovative capacity0.0900.4370.04310.8371.094
More growth opportunities0.4950.4911.01710.3131.640
Greater compliance with legal requirements0.7890.3544.96510.026**0.454
Creation of new objectives for the reduction of energy, waste and better efficiency0.2590.4700.30310.5821.295
Identification of pollution prevention opportunities−0.5010.5460.84110.3590.606
Improvement of corporate and employee awareness of environmental issues−0.4410.5010.77410.3790.644
Barriers
Implementing the standard does not translate into better performance0.7320.3075.69810.017**2.079
Increase in bureaucratization−0.2440.3690.43810.5080.783
Increase in business costs0.4050.4180.93510.3341.499
Increase in complexity of corporate procedures−0.8230.4533.29210.070*0.439
Difficulty of practical implementation of the standard−0.3440.3830.80810.3690.709
Employee resistance to change−0.5990.2485.85710.016**0.549
Less control of company procedures0.4040.3361.45010.2291.498
Excessive use of resources to keep standards active0.4460.3531.60310.2051.563
Poor acceptance by international market−0.2480.2970.69610.4040.781
Constant−7.9572.10714.26610.0000.000

Note(s): Italic values are those that are statistically significant. Significantly different average scores *p < 0.10; **p < 0.05; ***p < 0.01

Source(s): Author's own work

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