Motivations, perceived benefits and barriers of QMS contributing to company internationalization
| B | S.E. | Wald | gl | Sign | Exp(B) | |
|---|---|---|---|---|---|---|
| Company size | 0.382 | 0.301 | 1.604 | 1 | 0.205 | 1.465 |
| Motivations | – | – | – | – | – | – |
| Market pressures | 0.108 | 0.248 | 0.189 | 1 | 0.664 | 1.114 |
| Use of certification as a marketing tool | −0.684 | 0.304 | 5.078 | 1 | 0.024** | 0.505 |
| Achievement of internal organizational improvements | −0.198 | 0.356 | 0.308 | 1 | 0.579 | 0.821 |
| Maintaining market competitiveness | 0.355 | 0.367 | 0.934 | 1 | 0.334 | 1.426 |
| Positive aspects detected by companies already certified | 0.577 | 0.257 | 5.036 | 1 | 0.025** | 1.781 |
| Access to international markets | 0.611 | 0.326 | 3.508 | 1 | 0.061* | 1.842 |
| Improvement of relations with government authorities | 0.311 | 0.327 | 0.907 | 1 | 0.341 | 1.365 |
| Improvement of the corporate image | 0.569 | 0.451 | 1.596 | 1 | 0.206 | 1.767 |
| Company policy transparency | −0.476 | 0.380 | 1.566 | 1 | 0.211 | 0.621 |
| Creation of new partnerships | 0.603 | 0.327 | 3.395 | 1 | 0.065* | 0.547 |
| Improvement of relations with customers and suppliers | 0.538 | 0.386 | 1.938 | 1 | 0.164 | 1.712 |
| Improvement of environmental protection | 0.745 | 0.352 | 4.480 | 1 | 0.034** | 2.107 |
| Compliance with legislation | −0.197 | 0.314 | 0.394 | 1 | 0.530 | 0.821 |
| Financial benefits | 0.059 | 0.355 | 0.027 | 1 | 0.869 | 1.061 |
| Guarantee of compliance with high standards by suppliers | −0.074 | 0.323 | 0.053 | 1 | 0.818 | 0.928 |
| Benefits | – | – | – | – | – | – |
| Greater customer satisfaction | 0.355 | 0.488 | 0.529 | 1 | 0.467 | 1.426 |
| Improvement of corporate image and reputation | 0.136 | 0.536 | 0.065 | 1 | 0.799 | 1.146 |
| Greater awareness of business possibilities (in terms of continuous improvement) | −0.419 | 0.471 | 0.793 | 1 | 0.373 | 0.657 |
| Increase in the efficiency of business processes | 0.261 | 0.428 | 0.370 | 1 | 0.543 | 1.298 |
| Product defects reduction | −0.921 | 0.513 | 3.227 | 1 | 0.072* | 0.398 |
| Complaint reduction | 0.775 | 0.534 | 2.108 | 1 | 0.147 | 2.170 |
| Improvement of internal communication | −0.209 | 0.407 | 0.263 | 1 | 0.608 | 0.811 |
| Increase in sales | 0.188 | 0.424 | 0.197 | 1 | 0.657 | 1.207 |
| Improvement of the competitive advantage | 0.122 | 0.437 | 0.078 | 1 | 0.781 | 1.130 |
| Increased staff motivation | 0.045 | 0.398 | 0.013 | 1 | 0.910 | 1.046 |
| Financial advantages | −0.078 | 0.413 | 0.036 | 1 | 0.850 | 0.925 |
| Improved cooperation with the authorities | −0.026 | 0.386 | 0.005 | 1 | 0.946 | 0.974 |
| Risk prevention | 0.358 | 0.326 | 1.205 | 1 | 0.272 | 1.430 |
| Trade barriers reduction | −0.069 | 0.411 | 0.028 | 1 | 0.866 | 0.933 |
| Increase in market share | 0.083 | 0.440 | 0.036 | 1 | 0.850 | 1.087 |
| Company's performance Improvement | −0.506 | 0.420 | 1.446 | 1 | 0.229 | 0.603 |
| Opening to European and international markets | 0.613 | 0.504 | 1.481 | 1 | 0.224 | 1.847 |
| Greater recognition of the company in European and international markets | 0.570 | 0.546 | 1.091 | 1 | 0.296 | 1.769 |
| Greater dynamism and innovative capacity | 0.090 | 0.437 | 0.043 | 1 | 0.837 | 1.094 |
| More growth opportunities | 0.495 | 0.491 | 1.017 | 1 | 0.313 | 1.640 |
| Greater compliance with legal requirements | 0.789 | 0.354 | 4.965 | 1 | 0.026** | 0.454 |
| Creation of new objectives for the reduction of energy, waste and better efficiency | 0.259 | 0.470 | 0.303 | 1 | 0.582 | 1.295 |
| Identification of pollution prevention opportunities | −0.501 | 0.546 | 0.841 | 1 | 0.359 | 0.606 |
| Improvement of corporate and employee awareness of environmental issues | −0.441 | 0.501 | 0.774 | 1 | 0.379 | 0.644 |
| Barriers | – | – | – | – | – | – |
| Implementing the standard does not translate into better performance | 0.732 | 0.307 | 5.698 | 1 | 0.017** | 2.079 |
| Increase in bureaucratization | −0.244 | 0.369 | 0.438 | 1 | 0.508 | 0.783 |
| Increase in business costs | 0.405 | 0.418 | 0.935 | 1 | 0.334 | 1.499 |
| Increase in complexity of corporate procedures | −0.823 | 0.453 | 3.292 | 1 | 0.070* | 0.439 |
| Difficulty of practical implementation of the standard | −0.344 | 0.383 | 0.808 | 1 | 0.369 | 0.709 |
| Employee resistance to change | −0.599 | 0.248 | 5.857 | 1 | 0.016** | 0.549 |
| Less control of company procedures | 0.404 | 0.336 | 1.450 | 1 | 0.229 | 1.498 |
| Excessive use of resources to keep standards active | 0.446 | 0.353 | 1.603 | 1 | 0.205 | 1.563 |
| Poor acceptance by international market | −0.248 | 0.297 | 0.696 | 1 | 0.404 | 0.781 |
| Constant | −7.957 | 2.107 | 14.266 | 1 | 0.000 | 0.000 |
| B | S.E. | Wald | gl | Sign | Exp(B) | |
|---|---|---|---|---|---|---|
| Company size | 0.382 | 0.301 | 1.604 | 1 | 0.205 | 1.465 |
| – | – | – | – | – | – | |
| Market pressures | 0.108 | 0.248 | 0.189 | 1 | 0.664 | 1.114 |
| −0.684 | 0.304 | 5.078 | ||||
| Achievement of internal organizational improvements | −0.198 | 0.356 | 0.308 | 1 | 0.579 | 0.821 |
| Maintaining market competitiveness | 0.355 | 0.367 | 0.934 | 1 | 0.334 | 1.426 |
| 0.577 | 0.257 | 5.036 | ||||
| 0.611 | 0.326 | 3.508 | 1 | |||
| Improvement of relations with government authorities | 0.311 | 0.327 | 0.907 | 1 | 0.341 | 1.365 |
| Improvement of the corporate image | 0.569 | 0.451 | 1.596 | 1 | 0.206 | 1.767 |
| Company policy transparency | −0.476 | 0.380 | 1.566 | 1 | 0.211 | 0.621 |
| 0.603 | 0.327 | 3.395 | ||||
| Improvement of relations with customers and suppliers | 0.538 | 0.386 | 1.938 | 1 | 0.164 | 1.712 |
| 0.745 | 0.352 | 4.480 | ||||
| Compliance with legislation | −0.197 | 0.314 | 0.394 | 1 | 0.530 | 0.821 |
| Financial benefits | 0.059 | 0.355 | 0.027 | 1 | 0.869 | 1.061 |
| Guarantee of compliance with high standards by suppliers | −0.074 | 0.323 | 0.053 | 1 | 0.818 | 0.928 |
| – | – | – | – | – | – | |
| Greater customer satisfaction | 0.355 | 0.488 | 0.529 | 1 | 0.467 | 1.426 |
| Improvement of corporate image and reputation | 0.136 | 0.536 | 0.065 | 1 | 0.799 | 1.146 |
| Greater awareness of business possibilities (in terms of continuous improvement) | −0.419 | 0.471 | 0.793 | 1 | 0.373 | 0.657 |
| Increase in the efficiency of business processes | 0.261 | 0.428 | 0.370 | 1 | 0.543 | 1.298 |
| Product defects reduction | −0.921 | 0.513 | 3.227 | 1 | ||
| Complaint reduction | 0.775 | 0.534 | 2.108 | 1 | 0.147 | 2.170 |
| Improvement of internal communication | −0.209 | 0.407 | 0.263 | 1 | 0.608 | 0.811 |
| Increase in sales | 0.188 | 0.424 | 0.197 | 1 | 0.657 | 1.207 |
| Improvement of the competitive advantage | 0.122 | 0.437 | 0.078 | 1 | 0.781 | 1.130 |
| Increased staff motivation | 0.045 | 0.398 | 0.013 | 1 | 0.910 | 1.046 |
| Financial advantages | −0.078 | 0.413 | 0.036 | 1 | 0.850 | 0.925 |
| Improved cooperation with the authorities | −0.026 | 0.386 | 0.005 | 1 | 0.946 | 0.974 |
| Risk prevention | 0.358 | 0.326 | 1.205 | 1 | 0.272 | 1.430 |
| Trade barriers reduction | −0.069 | 0.411 | 0.028 | 1 | 0.866 | 0.933 |
| Increase in market share | 0.083 | 0.440 | 0.036 | 1 | 0.850 | 1.087 |
| Company's performance Improvement | −0.506 | 0.420 | 1.446 | 1 | 0.229 | 0.603 |
| Opening to European and international markets | 0.613 | 0.504 | 1.481 | 1 | 0.224 | 1.847 |
| Greater recognition of the company in European and international markets | 0.570 | 0.546 | 1.091 | 1 | 0.296 | 1.769 |
| Greater dynamism and innovative capacity | 0.090 | 0.437 | 0.043 | 1 | 0.837 | 1.094 |
| More growth opportunities | 0.495 | 0.491 | 1.017 | 1 | 0.313 | 1.640 |
| 0.789 | 0.354 | 4.965 | 1 | |||
| Creation of new objectives for the reduction of energy, waste and better efficiency | 0.259 | 0.470 | 0.303 | 1 | 0.582 | 1.295 |
| Identification of pollution prevention opportunities | −0.501 | 0.546 | 0.841 | 1 | 0.359 | 0.606 |
| Improvement of corporate and employee awareness of environmental issues | −0.441 | 0.501 | 0.774 | 1 | 0.379 | 0.644 |
| 0.732 | 0.307 | 5.698 | 1 | |||
| Increase in bureaucratization | −0.244 | 0.369 | 0.438 | 1 | 0.508 | 0.783 |
| Increase in business costs | 0.405 | 0.418 | 0.935 | 1 | 0.334 | 1.499 |
| −0.823 | 0.453 | 3.292 | 1 | |||
| Difficulty of practical implementation of the standard | −0.344 | 0.383 | 0.808 | 1 | 0.369 | 0.709 |
| −0.599 | 0.248 | 5.857 | 1 | |||
| Less control of company procedures | 0.404 | 0.336 | 1.450 | 1 | 0.229 | 1.498 |
| Excessive use of resources to keep standards active | 0.446 | 0.353 | 1.603 | 1 | 0.205 | 1.563 |
| Poor acceptance by international market | −0.248 | 0.297 | 0.696 | 1 | 0.404 | 0.781 |
| Constant | −7.957 | 2.107 | 14.266 | 1 | 0.000 | 0.000 |
Note(s): Italic values are those that are statistically significant. Significantly different average scores *p < 0.10; **p < 0.05; ***p < 0.01
Source(s): Author's own work
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