Table 3 Key themes of HX – authors'... | Emerald Publishing

Table 3

Key themes of HX – authors' creation

Key themes	Sub-themes	Key propositions or findings in the HX literature
1. HX definition	Core definition of HX	HX is defined as “the totality of each person's experience with service systems as they seek to meet their basic human needs across their life journey” (Fisk et al., 2020, p. 616)
1. HX definition	Characteristics of HX	HX encompasses all the different roles that humans may have: parents, citizens, customers, employees, etc. (Fisk et al., 2020)
2. Antecedents of HX	HX stimuli	The authenticity and fairness of processes and practices, such as authentic and just leadership as well as fair HRM practices, are identified as drivers of HX (Bowen, 2021)
3. Outcomes of HX		It is posited that satisfying HX improves human well-being and reduces human suffering (Fisk et al., 2020)
4. HX management	HX management to serve humanity	Elevating HX can be achieved by satisfying basic human needs such as the needs for security, esteem and justice (Fisk et al., 2020)

Key themes	Sub-themes	Key propositions or findings in the HX literature
1. HX definition	Core definition of HX	HX is defined as “the totality of each person's experience with service systems as they seek to meet their basic human needs across their life journey” (Fisk et al., 2020, p. 616)
1. HX definition	Characteristics of HX	HX encompasses all the different roles that humans may have: parents, citizens, customers, employees, etc. (Fisk et al., 2020)
2. Antecedents of HX	HX stimuli	The authenticity and fairness of processes and practices, such as authentic and just leadership as well as fair HRM practices, are identified as drivers of HX (Bowen, 2021)
3. Outcomes of HX		It is posited that satisfying HX improves human well-being and reduces human suffering (Fisk et al., 2020)
4. HX management	HX management to serve humanity	Elevating HX can be achieved by satisfying basic human needs such as the needs for security, esteem and justice (Fisk et al., 2020)