Summary and examples: Supply chain design across different impact areas
| Clusters/Supply chain design element | Community champions | Environmentalists | Customer impact improvers | Customer access improvers |
|---|---|---|---|---|
| Key Influencers | Political and economic environment
| Industry conditions
| Industry conditions
| Political environment
|
| Key Design Decisions | Physical network design
| Sourcing strategies
| Social network design
| Social network design
|
| Building Blocks | Social capital
|
| Inter-firm processes
| Social capital
|
| Clusters/Supply chain design element | Community champions | Environmentalists | Customer impact improvers | Customer access improvers |
|---|---|---|---|---|
| Key Influencers | - Presence of trusted and effective charitable organizations within the local community - Characteristics of the local environment in terms of organizations, workforce (e.g. | - Perceived consumer adaptability (e.g. | - Practices of mainstream competitors (e.g. | - Institutional voids in the target market (e.g. |
| Key Design Decisions | - Localization of supply chains (e.g. | - Supplier selection criteria (e.g. - Localization of supply chains (e.g. - Inclusion of reverse supply chain (e.g. | - Scope of the customer market: PDOs, NGOs (e.g. - Durability of customer relationships: project-based, short-term (e.g. | - Scope of the customer market: underserved customers, PDOs (e.g. - Durability of customer relationships: On-going relationship (e.g. |
| Building Blocks | - Ongoing investments in employees' time and financial resources invested in the local community (e.g. - Development of meaningful relationships in the community (e.g. | - Investments in supplier identification, selection and development - Investments in ongoing supplier compliance (e.g. - Greener technologies (e.g. e.g. | - Strong stakeholder interface capabilities (e.g. - Capabilities for working with PDOs (e.g. | - Intensive relationship building with beneficiaries (e.g. - Creation of supplementary services for beneficiaries (e.g. |
Source(s): Authors’ own creation
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