Issues important for stakeholders
| Stakeholder group | Significance of a controversy in the eyes of a specific group of stakeholders |
|---|---|
| I = investors (shareholders, creditors, suppliers) | 1 if the controversy concerns governance, otherwise 0 (Mallin, 20081) |
| C = customers | 1 if the controversy concerns product quality, otherwise 0 |
| E = employees | 1 if the controversy concerns workplace discrimination or work conditions, otherwise 0 |
| COM1 and COM2 = community (society, the media, NGOs) | 1 if the controversy concerns the safety of human health, otherwise 0 |
| 1 if the controversy concerns environmental issues, otherwise 0 | |
| 1 if the controversy concerns other issues (unspecified elsewhere), otherwise 0 | |
| G = government | 1 if the controversy concerns corruption or fraud, otherwise 0 |
| Stakeholder group | Significance of a controversy in the eyes of a specific group of stakeholders |
|---|---|
| I = investors (shareholders, creditors, suppliers) | 1 if the controversy concerns governance, otherwise 0 ( |
| C = customers | 1 if the controversy concerns product quality, otherwise 0 |
| E = employees | 1 if the controversy concerns workplace discrimination or work conditions, otherwise 0 |
| COM1 and COM2 = community (society, the media, NGOs) | 1 if the controversy concerns the safety of human health, otherwise 0 |
| 1 if the controversy concerns environmental issues, otherwise 0 | |
| 1 if the controversy concerns other issues (unspecified elsewhere), otherwise 0 | |
| G = government | 1 if the controversy concerns corruption or fraud, otherwise 0 |
Source(s): Own elaboration
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