Heterotrait-monotrait ratio
| Constructs | CE | PEOU | PU | TR | INV | ITB |
|---|---|---|---|---|---|---|
| Customer engagement | ||||||
| Perceived ease of use | 0.630 | |||||
| Perceived usefulness | 0.627 | 0.735 | ||||
| Trust | 0.685 | 0.628 | 0.709 | |||
| Involvement | 0.692 | 0.660 | 0.673 | 0.711 | ||
| Intention to purchase | 0.641 | 0.562 | 0.510 | 0.587 | 0.624 |
| Customer engagement | ||||||
| Perceived ease of use | ||||||
| Perceived usefulness | 0.627 | |||||
| Trust | 0.685 | 0.628 | ||||
| Involvement | 0.692 | 0.660 | 0.673 | |||
| Intention to purchase | 0.641 | 0.562 | 0.510 | 0.587 |
Note:
Discriminant validity is affirmed when the heterotrait-monotrait ratio is < 0.85 (Henseler et al., 2015)
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