Table 3

Heterotrait-monotrait ratio

ConstructsCEPEOUPUTRINVITB
Customer engagement      
Perceived ease of use0.630     
Perceived usefulness0.6270.735    
Trust0.6850.6280.709   
Involvement0.6920.6600.6730.711  
Intention to purchase0.6410.5620.5100.5870.624 

Note:

Discriminant validity is affirmed when the heterotrait-monotrait ratio is < 0.85 (Henseler et al., 2015)

Source: Authors own work

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