Individual semi-structured interviews were conducted to address research objectives as they best address complex social-behavioural research questions

Social-behavioural research refers to how people behave in certain situations. Participants’ perspectives help researchers better understand the status quo and areas for improvement

Recruitment was purposive, also known as judgement, subjective or selective sampling

The rigour and quality of data were promoted by ensuring the data’s authenticity and the trustworthiness of the sampling process

Data were collected based on the interview guide, which contained questions to address the research objectives

The participants’ demographic information regarding age, gender and background could be considered to categorise participants but was deemed irrelevant

Interviews were conducted in person, via video call and audio recorded to capture data effectively

Data were transmitted securely and stored in the cloud

The data analysis strategy was determined before data were collected, ensuring that all pertinent issues were captured

Interview data were analysed and coded using open coding. A key coding frame labelled topics, commonalities and differences

A conclusion was reached based on interview information. Pertinent questions were asked, derived from common themes from existing literature

The strength of the conclusion was aligned with the rigour of the study’s design and data collection method

Reference was made to the study’s guidelines, ensuring all pertinent issues were addressed. Qualitative results displayed supporting data (quotes) in the text