Table II.

Correlation matrix

ConstructsSelfBEmloveCategoryPositive online WOMNWOM
SelfB0.812a    
Emlove0.4010.700a   
Category0.5940.6480.749a  
Positive online WOM0.6690.2560.5570.808a 
NWOM0.063−0.239−0.186−0.0920.835a

Notes: a Square root of the AVE on the diagonal

SelfB = self-brand connection; Emlove = embedded love; Category = product category brand love; NWOM = negative word of mouth online and offline

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