Table 4 Structural model results... | Emerald Publishing

Table 4

Structural model results

Relationship	Path coefficient	SD	t-value	p-value	5.00%	95.00%	Support
H1: Performance expectancy → Continuous intentions	0.063	0.045	1.397	0.081	−0.012	0.136	No
H2: Effort expectancy → Continuous intentions	−0.065	0.058	1.109	0.134	−0.162	0.029	No
H3: Social influence → Continuous intentions	−0.032	0.052	0.626	0.266	−0.117	0.055	No
H4: Hedonic motivation → Continuous intentions	0.163	0.044	3.684	0.000	0.092	0.235	Yes
H5: Learning value → Continuous intentions	0.056	0.055	1.013	0.156	−0.032	0.148	No
H6: Habit → Continuous intentions	0.151	0.045	3.319	0.000	0.075	0.224	Yes
H7: Facilitating conditions → Continuous intentions	0.112	0.067	1.654	0.049	0.004	0.225	Yes
H8: Personal innovativeness → Continuous intentions	0.016	0.046	0.347	0.364	−0.058	0.093	No
H9: System quality → Satisfaction	0.156	0.066	2.358	0.009	0.054	0.269	Yes
H10: Information quality → Satisfaction	0.269	0.078	3.469	0.000	0.129	0.385	Yes
H11: Service quality → Satisfaction	0.245	0.100	2.444	0.007	0.086	0.419	Yes
H12: Conversational quality → Satisfaction	0.272	0.085	3.180	0.001	0.132	0.411	Yes
H13: Satisfaction → Continuous intentions	0.529	0.053	9.929	0.000	0.437	0.612	Yes

Relationship	Path coefficient	SD	t-value	p-value	5.00%	95.00%	Support
H1: Performance expectancy → Continuous intentions	0.063	0.045	1.397	0.081	−0.012	0.136	No
H2: Effort expectancy → Continuous intentions	−0.065	0.058	1.109	0.134	−0.162	0.029	No
H3: Social influence → Continuous intentions	−0.032	0.052	0.626	0.266	−0.117	0.055	No
H4: Hedonic motivation → Continuous intentions	0.163	0.044	3.684	0.000	0.092	0.235	Yes
H5: Learning value → Continuous intentions	0.056	0.055	1.013	0.156	−0.032	0.148	No
H6: Habit → Continuous intentions	0.151	0.045	3.319	0.000	0.075	0.224	Yes
H7: Facilitating conditions → Continuous intentions	0.112	0.067	1.654	0.049	0.004	0.225	Yes
H8: Personal innovativeness → Continuous intentions	0.016	0.046	0.347	0.364	−0.058	0.093	No
H9: System quality → Satisfaction	0.156	0.066	2.358	0.009	0.054	0.269	Yes
H10: Information quality → Satisfaction	0.269	0.078	3.469	0.000	0.129	0.385	Yes
H11: Service quality → Satisfaction	0.245	0.100	2.444	0.007	0.086	0.419	Yes
H12: Conversational quality → Satisfaction	0.272	0.085	3.180	0.001	0.132	0.411	Yes
H13: Satisfaction → Continuous intentions	0.529	0.053	9.929	0.000	0.437	0.612	Yes

Source(s): Authors own creation