Table 1.

Overview of empirical studies on brand coolness

AimMethodKey findingsSource
To identify personality markers for coolness4 studies (survey)Coolness is composed of two distinct personality orientationsDar-Nimrod et al. (2012) 
To develop a scaleMixed approach (interviews, focus group, survey, experiments)Most brands become cool to a small niche and over time, some are adopted by the massesWarren et al. (2019) 
To analyze perceived values and passionate desire1 study (survey)Brand coolness mediating role between luxury values and passionate desireLoureiro et al. (2020) 
To investigate the coolness of technology productsMixed approach (interview + survey)Coolness affects brand loveTiwari et al. (2021) 
To identify the characteristics most associated with the museum coolness index1 study (online panel)Aesthetic, authentic, energetic, high status and useful are the most relevant characteristics.Loureiro and Blanco (2021) 
To explore how niche/mass service brands can recover their experiential valueMixed approach (2 qualitative + 1 quantitative)Communal brand connection is a mediator.Jiménez-Barreto et al. (2022) 
To investigate the concept, measurement and empirical usefulness of brand coolness1 study (online panel)Mediation effects of brand coolnessBagozzi and Khoshnevis (2022) 
To explore the moderator role of popular and iconic coolness (using memes)1 study (online panel)Hedonic brands are perceived as being high-status in the presence of moderatorsAleem et al. (2022) 
To analyze how AI-enabled voice assistant experience affects IVA coolness and customer-brand relationships1 study (online panel)IVA coolness affects A-A relationships positivelyGuerreiro and Loureiro (2023) 
To analyze drives of consumer data-donation to data-driven social partnershipsMixed approach (3 focus groups + 2 two surveys)Hedonic categories can benefit even more from consumers’ perceptions of brand coolness than utilitarian categoriesLoureiro et al. (2023) 
How brand coolness affect consumers’ formations of emotional brand attachments and their willingness to pay moreSurveySubcultural coolness has a positive relationship with the willingness to pay moreKoskie and Locander (2023) 
To explore brand coolness, mass versus niche cool brands, in the context of luxury fashionMixed approach (online and field experimental surveys + conjoint analysis)Attitude mediates between brand coolness and loyalty. Conspicuous consumption act as moderator between mass/niche and brand love and between mass/niche and attitudeCurrent study

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