Overview of empirical studies on brand coolness
| Aim | Method | Key findings | Source |
|---|---|---|---|
| To identify personality markers for coolness | 4 studies (survey) | Coolness is composed of two distinct personality orientations | Dar-Nimrod et al. (2012) |
| To develop a scale | Mixed approach (interviews, focus group, survey, experiments) | Most brands become cool to a small niche and over time, some are adopted by the masses | Warren et al. (2019) |
| To analyze perceived values and passionate desire | 1 study (survey) | Brand coolness mediating role between luxury values and passionate desire | Loureiro et al. (2020) |
| To investigate the coolness of technology products | Mixed approach (interview + survey) | Coolness affects brand love | Tiwari et al. (2021) |
| To identify the characteristics most associated with the museum coolness index | 1 study (online panel) | Aesthetic, authentic, energetic, high status and useful are the most relevant characteristics. | Loureiro and Blanco (2021) |
| To explore how niche/mass service brands can recover their experiential value | Mixed approach (2 qualitative + 1 quantitative) | Communal brand connection is a mediator. | Jiménez-Barreto et al. (2022) |
| To investigate the concept, measurement and empirical usefulness of brand coolness | 1 study (online panel) | Mediation effects of brand coolness | Bagozzi and Khoshnevis (2022) |
| To explore the moderator role of popular and iconic coolness (using memes) | 1 study (online panel) | Hedonic brands are perceived as being high-status in the presence of moderators | Aleem et al. (2022) |
| To analyze how AI-enabled voice assistant experience affects IVA coolness and customer-brand relationships | 1 study (online panel) | IVA coolness affects A-A relationships positively | Guerreiro and Loureiro (2023) |
| To analyze drives of consumer data-donation to data-driven social partnerships | Mixed approach (3 focus groups + 2 two surveys) | Hedonic categories can benefit even more from consumers’ perceptions of brand coolness than utilitarian categories | Loureiro et al. (2023) |
| How brand coolness affect consumers’ formations of emotional brand attachments and their willingness to pay more | Survey | Subcultural coolness has a positive relationship with the willingness to pay more | Koskie and Locander (2023) |
| To explore brand coolness, mass versus niche cool brands, in the context of luxury fashion | Mixed approach (online and field experimental surveys + conjoint analysis) | Attitude mediates between brand coolness and loyalty. Conspicuous consumption act as moderator between mass/niche and brand love and between mass/niche and attitude | Current study |
| Aim | Method | Key findings | Source |
|---|---|---|---|
| To identify personality markers for coolness | 4 studies (survey) | Coolness is composed of two distinct personality orientations | |
| To develop a scale | Mixed approach (interviews, focus group, survey, experiments) | Most brands become cool to a small niche and over time, some are adopted by the masses | |
| To analyze perceived values and passionate desire | 1 study (survey) | Brand coolness mediating role between luxury values and passionate desire | |
| To investigate the coolness of technology products | Mixed approach (interview + survey) | Coolness affects brand love | |
| To identify the characteristics most associated with the museum coolness index | 1 study (online panel) | Aesthetic, authentic, energetic, high status and useful are the most relevant characteristics. | |
| To explore how niche/mass service brands can recover their experiential value | Mixed approach (2 qualitative + 1 quantitative) | Communal brand connection is a mediator. | |
| To investigate the concept, measurement and empirical usefulness of brand coolness | 1 study (online panel) | Mediation effects of brand coolness | |
| To explore the moderator role of popular and iconic coolness (using memes) | 1 study (online panel) | Hedonic brands are perceived as being high-status in the presence of moderators | |
| To analyze how AI-enabled voice assistant experience affects IVA coolness and customer-brand relationships | 1 study (online panel) | IVA coolness affects A-A relationships positively | |
| To analyze drives of consumer data-donation to data-driven social partnerships | Mixed approach (3 focus groups + 2 two surveys) | Hedonic categories can benefit even more from consumers’ perceptions of brand coolness than utilitarian categories | |
| How brand coolness affect consumers’ formations of emotional brand attachments and their willingness to pay more | Survey | Subcultural coolness has a positive relationship with the willingness to pay more | |
| To explore brand coolness, mass versus niche cool brands, in the context of luxury fashion | Mixed approach (online and field experimental surveys + conjoint analysis) | Attitude mediates between brand coolness and loyalty. Conspicuous consumption act as moderator between mass/niche and brand love and between mass/niche and attitude | Current study |
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