Table 2. Detailed timeline of...

Table 2.

Detailed timeline of interventions detected during the FAO transition process

Period	Management action	Intervention type CI, EI, TI, SI	Management level C O
Jun 2008	Initial idea to have the same SP as at the corporate level for the offshore subsidiary Budgeting of the possible FAO process Agreement of the scope of the FAO process	CI	C
Jun to Aug 2008	Designing the service contract at the corporate level	CI	C
	Designing the service contract at the operational level	CI	C, O
	GoLive roadmap, planning of all activities to be done during the transition process	TI	C, O
Aug to Nov 2008	Setting up a cross-functional Interorganizational team	CI EI, SI	C (OC) O
	Detailed analysis of current accounting processes	EI, SI	O
	Analysis of data concerning the volumes and quality of transactions of each accounting process	CI	C (OC) O (SP)
Nov 2008 to Jan 2009	Steering group meetings, 4	CI CI, EI, TI EI	C (OC) C (SP) O (SP)
	Operational meetings, 10	CI, EI, TI EI	C, O (OC) O (SP)
	Planning of the information tehcnology Analyzing and testing of the work processes	EI TI	O C (OC)
	Reeducation session of the cross-functional and interorganizational team	TI, SI	O
	Pricing negotiations Definition of the processes connected to transaction-based pricing	EI CI	O C
	Payroll process analysis	EI EI CI	O C (OC) C

Period	Management action	Intervention typeCI, EI, TI, SI	Management levelCO
Jun 2008	Initial idea to have the same SP as at the corporate level for the offshore subsidiaryBudgeting of the possible FAO processAgreement of the scope of the FAO process	CI	C
Jun to Aug 2008	Designing the service contract at the corporate level	CI	C
	Designing the service contract at the operational level	CI	C, O
	GoLive roadmap, planning of all activities to be done during the transition process	TI	C, O
Aug to Nov 2008	Setting up a cross-functionalInterorganizational team	CIEI, SI	C (OC)O
	Detailed analysis of current accounting processes	EI, SI	O
	Analysis of data concerning the volumes and quality of transactions of each accounting process	CI	C (OC)O (SP)
Nov 2008 to Jan 2009	Steering group meetings, 4	CICI, EI, TIEI	C (OC)C (SP)O (SP)
	Operational meetings, 10	CI, EI, TIEI	C, O (OC)O (SP)
	Planning of the information tehcnologyAnalyzing and testing of the work processes	EITI	OC (OC)
	Reeducation session of the cross-functional and interorganizational team	TI, SI	O
	Pricing negotiationsDefinition of the processes connected to transaction-based pricing	EICI	OC
	Payroll process analysis	EIEICI	OC (OC)C

Notes:

C = corporate management level; O = operational management level; OC = outsourcing company; SP = service provider; CI = commanding intervention; EI = engineering intervention; TI = teaching intervention; SI = socializing intervention

Source: Created by authors

[ViewLarge]

Sharing Unavailable