Table 3.

Proposed management interventions for time and temporal control of the FAO transition process

Intervention modeCIEITISI
Time perspectiveNear-termMedium-termModerately long-termLong-term
PacingRapidModerately fastGradualGradual
Contact stageSelection of supplier (outsourcing company)Careful analysis of the current and future FA processes (operational level, both organizations)Joint learning of FA processes (both levels, both organizations)Trust and partnership development (both levels, both organizations)
 Strategic development team (corporate level, both organizations)   
Contract stageService contracts (both levels, both organizations)
Ex ante clarification of outcomes (corporate level, outsourcing company)
Ex ante clarification of the desired processes and technology (operational level, both organizations)Joint learning of the FA processes (both levels, both organizations)Trust and partnership development (both levels, both organizations)
Convergence stageCross-functional team
Data analysis
Outcome clarification (corporate level, both organizations)
Detailed development of future FA processes (operational level, both organizations) Development of trust between collaborating parties (operational level, both organizations)
Control stageSteering group meetings
Long-term commitment
Monitoring process
Formal structure for the ongoing service (corporate level, both organizations)
   
 Operational meetings (operational level, both organizations)Analysis of working processes (operational level, both organizations)Reeducation (both levels, both organizations)Empowering trust between collaborating parties (operational level, both organizations)
 Responsibility clarifications (both levels, both organizations)Clarification of the work processes concerning the ongoing service (operational level, both organizations)  
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